Slack-Certified-Admin Exam Practice Test Instant Access

Question 1

Nicole manages the global onboarding for new hires at her company.

Each time a user joins the company, Nicole ensures they have the correct training materials to get started on their team. She has noticed that new hires are posting in announcement channels on their first day. Hiring is quickly increasing. Nicole has her largest new-hire group starting next week, and an even larger one the week after.

What should she do to ensure she doesn't have to manage incorrectly-posted messages and to ensure she can manage the large number of new hires?

ACreate a 'How to use Slack guide' and post it in all of the team-specific channels so that the new hires see it.

BCreate a custom Slackbot response that welcomes teammates to channels when the words 'new hire' are used in Slack.

CEmail a 'How to use Slack guide' to new hires before they start.

DUse Workflow Builder to welcome teammates to channels with automatic onboarding messages, including a link to 'How to use Slack' guides.

Answer : D

Question 2

Anastasia is an Org Owner on the Enterprise plan. In the Sales Workspace, Anastasia has noticed a large drop in the percentage of views in public channels.

What should Anastasia do next?

AAsk the Sales team to react with :eyes: when they have read a message.

BIdentify the most active members and ask them to post more in public channels.

CProvide additional learning and host a Slack day.

DInstruct Sales managers to use more @channel's and @here's in their announcements.

Answer : C

Question 3

Mayim, the Chief Human Resources Officer at Large Inc, is concerned that her team communicates mostly via direct messages rather than channels. She wants to know if the HR workspace is lagging behind the rest of the organization.

What information should the Workspace Admin provide to help Mayim?

AThe percentage of messages sent via direct message in the HR workspace to the organization's overall percent of direct messages

BThe statistic that HR is typically a more confidential function than other teams and should expect to have more information in direct message

CInstructions on how to conduct a poll in channel asking members if they've been using channels or direct messages, using emoji for responses

DThe number of messages posted in the #help-hr triage channel over the past 30 days

Answer : A

Question 4

A project team in charge of implementing Slack plans to check in with their executive team three months after the launch. The goal of this check-in meeting is to define the success of Slack at the organization.

What should the team do to prepare for this milestone most effectively?

AShow the progress that has been made on configuring single sign-on (SSO) and training the IT help desk team on Slack's admin capabilities.

BMeet with key business units to identify and measure opportunities to improve productivity using Slack.

CPrepare to show the executive team the admin console so they understand the depth of settings and policies available in Slack.

DDisplay the number of weekly active members in Slack, trending from the beginning of the launch to the three-month mark.

Answer : C

Question 5

Which TWO statements are true about workflows? (Choose two.)

AIt is not possible to create a custom workflow for your team in fewer than five clicks.

BWorkspace Owners and Admins can view all published workflows created by members of their workspaces.

CTo see all workflows in a workspace, you need to be an Owner or Admin of that workspace.

DIt is currently possible for Org Owners and Admins to view all workflows created in an Enterprise Grid org.

Answer : B, C

permissions

Question 6

In Large Inc's Enterprise Grid design, each business unit has its own workspace, and everyone is also a member of the Global workspace. The Sales team at Large Inc are slow adopters of Slack and have been using email instead of Slack to communicate with peers.

Which of these strategies should the Sales team AVOID using to connect cross-functionally more effectively with Slack?

AMove their channels into the Global workspace and convert the default channels to private, to ease the Sales team's fears about privacy.

BCreate an org-wide #sales-wins channel so that account representatives can share updates on new customers and celebrate big deals.

CCreate a #customer-feedback channel for Sales to convey customer concerns to the Product and Engineering teams.

DCreate an org-wide #help-sales channel where cross-functional partners can turn to Sales with Question:s and requests for help.

Answer : C

Question 7

When advising team members on the best practices of threading, what should you tell them is an effective way of using threads?

ATo use slash commands without disturbing the rest of the channel members

BTo add responses such as ''thank you'' or ''I'm looking into it'' without cluttering the channel needlessly

CTo make multiple discussions in the same channel easier to follow

DTo ensure that others in a channel will be notified of new messages

Answer : C

Slack-Certified-Admin Slack Certified Admin Exam Practice Test