ServiceNow CIS-SPM Certified Implementation Specialist - Strategic Portfolio Management Exam Practice Test
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Question 1
What features are not included in a teamspace application but can be added in teamspace settings? Choose 2 answers
Answer : A, B
According to theTeamspacesdocument, features such as idea and demand assessments are not included in a teamspace application by default, but can be added in teamspace settings. Idea is a feature that allows users to submit and vote on ideas for new or improved products, services, or processes. Demand assessments are a feature that allows users to evaluate the demands based on various criteria, such as strategic alignment, risk, and return on investment. The other options are not correct, as they are features that are included in a teamspace application by default. Workbench configuration is a feature that allows users to customize the workbench for the teamspace. Project is a feature that allows users to create and manage projects within the teamspace.
Question 2
What is the first step in the process when configuring Portfolio Planning to work with ServiceNow Project Portfolio Management?
Answer : C
According to thePortfolio Planningdocument, the first step in the process when configuring Portfolio Planning to work with ServiceNow Project Portfolio Management is to generate default mapping configurations. This step creates the default mappings between the Portfolio Planning fields and the ServiceNow Project Portfolio Management fields. The other options are not correct, as they are not the first step in the process. Creating an alignment integration is the second step, creating custom mapping configurations is the third step, and creating personalized portfolio plans is the fourth step.
Question 3
Demand assessments are triggered as soon as the demand enters what state?
Answer : D
According to theCompleting Demand Assessmentsdocument, demand assessments are triggered as soon as the demand enters the Submitted state. The other options are not correct, as demand assessments are not triggered when the demand is Approved, Screening, or Qualified.
Question 4
What information are users required to enter on a cost plan for a demand?
Answer : A
According to theCost plan breakdowndocument, users are required to enter the cost type for each cost plan line item. Cost type is a mandatory field that specifies the type of cost, such as labor, software, hardware, etc. The other options are not required fields for a cost plan for a demand. Discount Rate % is an optional field that applies a discount rate to the cost plan. Total planned cost is a read-only field that displays the sum of the planned cost for all the cost plan breakdowns. Functional currency is a system property that defines the currency used for cost management.
Question 5
What are the default project template configuration records available in the Template Config module?
Choose 3 answers
Answer : A, C, E
the default project template configuration records available in the Template Config module are Project task, Project, and Project template. These records define the fields and values that are copied from the template to the project when a project is created from a template. The other options are incorrect because:
B)Project subtask: Project subtask is not a valid record in the Template Config module, as it is a child of the Project task record2.
D)Task: Task is not a valid record in the Template Config module, as it is a parent of the Project task record3.
Which property controls the changes in cost and resource plans with respect to the change in the start date of a demand or project?
Answer : A
According to the ServiceNow documentation1, this property controls whether the start dates of the resource plan, cost plan, and benefit plan are automatically updated when the start date of the demand or project is changed. If this property is set to true, then the plans will be shifted by the same number of days as the demand or project start date change. If this property is set to false, then the plans will not be affected by the demand or project start date change.
How many WBS levels can be shown on the planning console?
Answer : D
According to the ServiceNow documentation1, the planning console can show as many WBS levels as desired, starting from the level 1 to the lowest system components. The WBS levels can be expanded or collapsed by clicking the plus or minus icons next to the task names. The planning console also allows users to create, edit, and delete tasks, as well as add dependencies, assign resources, and track progress.
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