ServiceNow CIS-SPM Certified Implementation Specialist - Strategic Portfolio Management Exam Practice Test

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Total 60 questions
Question 1

If an it_project_manager does not want to equally distribute hours across the resource plan time frame, what allocation spread should be used?



Answer : B

If an it_project_manager does not want to equally distribute hours across the resource plan time frame, the allocation spread should be set to Any. This option allows the it_project_manager to manually enter the hours for each month or quarter in the resource plan. The other options (Even, Back Load, and Front Load) automatically distribute the hours evenly, from the end, or from the start of the time frame, respectively. You can find more information about the allocation spread in theProduct Documentationfor ServiceNow.


Question 2

The color band at the top of the project card in Project Workspace displays what project attribute?



Answer : A

According to the ServiceNow documentation1, the color band at the top of the project card in Project Workspace displays the project status. The project status is a calculated field that indicates the health of the project based on the schedule, cost, and scope variance. The color band can be green, yellow, or red, depending on the status value. The other options are incorrect because:

B) Risk: The risk is a potential problem that could affect the project or its outcome.The risk level is displayed as a circle icon on the project card, not as a color band2.

C) State: The state is the current phase of the project, such as Draft, Planning, Work in Progress, or Closed.The state is displayed as a text field on the project card, not as a color band3.

D) Issues: The issues are the actual problems that affect the project or its outcome.The number of issues is displayed as a badge icon on the project card, not as a color band4.

1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/concept/c_ProjectWorkspace.html2: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/task/t_CreateARisk.html3: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/reference/r_ProjectTable.html4: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/task/t_CreateAnIssue.html


Question 3

The project property to update actual effort from time card is controlled at what level?



Answer : D

According to the ServiceNow documentation1, the project property to update actual effort from time card is controlled at the project level. This property is calledUpdate actual effort from time cardand it determines if the Actual effort field on the Dates tab should be updated based on the hours entered from time cards for the project. If set to Yes, the Actual effort field is read-only on the Project and Project Task forms. If set to No, the Actual effort field is editable on the Project and Project Task forms.

1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/reference/r_Properties.html


Question 4

If a sub-project and parent project have different project currencies, this property should be set to true for cost roll-ups.



Answer : D

According to the ServiceNow documentation1, this property controls whether the cost roll-ups are performed when a sub-project and parent project have different project currencies. If this property is set to true, then the system converts the sub-project currency to the parent project currency using the exchange rate table and performs the cost roll-ups. If this property is set to false, then the system does not perform the cost roll-ups for sub-projects with different currencies.

1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/reference/r_Properties.html


Question 5

Where is planned cost calculated from when requesting resources from a group and when resource role is specified?



Answer : C

According to the ServiceNow documentation1, when requesting resources from a group and when resource role is specified, the planned cost is calculated from the hourly rate of the specified role. The system uses the rate card associated with the resource plan to determine the hourly rate for each role. The other options are incorrect because:

A)The distribution costs: The distribution costs are the costs that are distributed across the project tasks based on the resource plan allocation2.

B)The task rate cards: The task rate cards are the rate cards that are applied to the project tasks, not the resource plan3.

D)The CI rate cards: The CI rate cards are the rate cards that are applied to the configuration items, not the resource plan4.

1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/resource-management/concept/c_ResourcePlans.html2: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/resource-management/concept/c_DistributionCosts.html3: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/resource-management/concept/c_TaskRateCards.html4: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/resource-management/concept/c_CIRateCards.html


Question 6

If a project manager is responsible for approving time sheets or submitting time cards on behalf of team members, they should be given what role?



Answer : B

According to the ServiceNow documentation1, the timecard_admin role can approve time sheets or submit time cards on behalf of team members. This role also has the ability to create and modify time sheet policies, time sheet groups, and time sheet periods. The other options are incorrect because:

A)activity_admin: The activity_admin role can create and modify activities, activity sets, and activity plans2.

C)form_admin: The form_admin role can create and modify forms, form sections, and form layouts3.

D)approval_admin: The approval_admin role can create and modify approval rules, approval groups, and approval stages4.

1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/time-card-management/reference/r_TimeCardManagementRoles.html2: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/reference/r_ActivityManagementRoles.html3: https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/form-administration/concept/c_FormAdministration.html4: https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/approvals/concept/c_Approvals.html


Question 7

A program is a container for the following except for:



Answer : D

According to the ServiceNow documentation1, a program is a container for the following:

Program tasks: Tasks that define the scope and deliverables of the program2.

Issues: Problems that affect the program or its outcome3.

Cost plans: Plans that estimate the cost of the program and its components4.

A portfolio is not a part of a program, but rather a collection of programs and projects that are aligned with a strategic goal or objective.

1: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-portfolio-management/concept/c_ProgramManagement.html2: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-portfolio-management/task/t_CreateAProgramTask.html3: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-portfolio-management/task/t_CreateAnIssue.html4: https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-portfolio-management/task/t_CreateACostPlan.html : https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-portfolio-management/concept/c_PortfolioManagement.html


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Total 60 questions