ServiceNow CIS-SAM Exam Practice Test Instant Access

Question 1

A user is notified their software install has been flagged for reclamation. The user declines approval.

What is the next step in the workflow?

ANothing; the workflow stops.

BThe user's manager must approve or decline the reclamation.

CThe reclamation candidate is removed from the candidate list.

DThe software is reclaimed since it was not in use the notification was only informational.

EA justification is requested and submitted to Change Management for approval.

Answer : C

Question 2

ServiceNow Discovery finds IP-enabled devices and the software that runs on them. It uses a combination of the following methods to explore the devices. (Choose three.)

AAgents

BSignature files

CPatterns

DProbes

ESensors

Answer : A, C, E

Question 3

Risk is configured by default, to calculate Risk = High for a change that is scheduled with only 3 days lead time. Your customer's change policy requires that changes be requested with 5 days lead time.

How would you satisfy this requirement?

AUpdate the Risk Property for Insufficient lead time

BUpdate the Risk Assessment Matrix for Insufficient lead time

CUpdate the Calculate Risk UI Action

DUpdate the Risk Matrix for insufficient lead time

EUpdate the Risk Condition for Insufficient lead time

Answer : B

Question 4

What is used to identify and normalize software installed in an environment?

ASoftware Discovery Mode

BSoftware Installation Model

CSoftware Model

DSoftware Normalization Model

ESoftware Reconciliation Model

Answer : B

Question 5

Which SAM role must be a trained ServiceNow administrator?

Asam_admin

Bsam_developer

Cdiscover_admin

Dentitlement_manager

Emodel_manager

Answer : A

Question 6

A software model can have up to how many catalog items?

D10

EUnlimited

Answer : A

Question 7

Which catalog provides a listing of goods offered or available by a third party?

AService Catalog

BModel Catalog

CItem Catalog

DVendor Catalog

EProduct Catalog

Answer : D

ServiceNow Certified Implementation Specialist - Software Asset Management Professional Exam Practice Test