ServiceNow CIS-HR Exam Practice Test Instant Access

Question 1

When a Guided Setup task is marked as complete, how can it be reopened?

AClosed tasks cannot be reopened

BClick the Mark as Incomplete button

CSubmit a request in HI

DRestart the Guided Setup entirely

Answer : B

https://docs.servicenow.com/bundle/kingston-hr-service-delivery/page/product/human-resources/reference/r_HRTaskViewPage.html

Question 2

What do Client Roles define?

AGroups for the customer's clients.

BRoles that come into force if user uses a browser client.

CNamed roles (eg VP of Operations, SVP Sales) for a customer's clients.

DAccess for new hires, employees, alumni, contingent, and contract workers.

Answer : D

https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/concept/c_ClientRoles.html

Question 3

What determines if a user can view a Knowledge article?

ACan/Cannot Read User Criteria

BCan/Cannot Contribute User Criteria

CHR Criteria

DACL Rules

Answer : A

https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/product/knowledge-management/task/t_SelectUCArticle.html

Question 4

Only users with which role, at a minimum, may view the confidential data on the HR Profiles table?

AProfile Writer [sn_hr_core.profile_writer]

BProfile Reader [sn_hr_core.profile_reader]

CHR Case Writer [sn_hr_le.case_writer]

DHR Case Reader [sn_hr_le.case_reader]

Answer : A

https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources/concept/c_HRProfileSecurity.html

Question 5

When creating a PDF Document Template, where does the list of Document Revisions come from?

AFrom Managed Documents

BFrom Document Templates

CFrom Knowledge Articles

DFrom System Documents

Answer : A

https://docs.servicenow.com/bundle/kingston-hr-service-delivery/page/product/human-resources/concept/c_HRDocumentTemplates.html#PDFTemplate

Question 6

With the I18N: Knowledge Management Internationalization Plugin v2 enabled, how are translated Knowledge articles associated with each other so that the user is presented with the article in the selected language?

AArticle Versions related list

BKnowledge feedback related list

CAffected Products related list

DTranslated Versions related list

Answer : D

https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/product/knowledge-management/concept/c_I18NKMInternational.html

Question 7

When an employee completes a questionnaire on an Employee Form, on which table does the system store their answers?

AForm [sys_ui_form]

BMetric Result [asmt_metric_result]

CQuestion Answer [question_answer]

DHR Case [sn_hr_core_case]

Answer : B

https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/concept/employee-form-configuration.html

ServiceNow Certified Implementation Specialist - Human Resources Exam Practice Test