Which tables are available by default in a ServiceNow instance?
Choose 3 answers
Answer : A, C, D
If a knowledge base has no access details specified, what users are able to read articles in that knowledge base?
Answer : C
ServiceNow contains a resource which provides the following:
* A standard and shared set of service related definitions across ServiceNow products and platform that will enable and support true service level reporting.
* A CMDB framework across our products and platform that will enable and support multiple configuration strategies.
What resource do these statements describe?
Answer : A
When building an extended table from a base table, which fields do you need to create?
Choose 2 answers
Answer : B, D
Here is an example of the criteria set for a knowledge base:
* Companies: ACME North America
* Departments: HR
* Groups: ACME Managers
* Match All: Yes
In this example, what users would have access to this knowledge base?
Answer : B
Your customer would like to create a new template to notify users who are affected by network outages at their site. Which module would you use to create a new notification?
Answer : C
What ServiceNow feature allows you to include data from a secondary related table on a report?
Answer : C