SAP C_THINK1_02 Exam Practice Test Instant Access

Question 1

What are the objectives of the empathy map technique? Note: There are 3 correct answers to this question.

ATo understand the attributes of the user's character.

BTo understand the user's ideas to solve the problem

CTo understand the user's fears, obstacles, and frustrations

DTo understand what the user sees, hears, says and does

ETo understand the user's needs and measures of success

Answer : C, D, E

Question 2

What is the expected outcome of Synthesis? Note; There is 1 correct answer to this question.

AUnstructured interview results

BSeveral ideas to address the design challenge

CLow-fidelity prototypes.

DA clear understanding of the user's needs

Answer : D

Question 3

What are the main objectives of the "charretting" technique? Note: There are 2 correct answers to this question.

ADesign Thinking challenges into one

BSpeed up the synthesis phase.

CCollaboratively evaluate potential areas for a given project scope

DDiscuss with project sponsors if the scope is fuzzy or unclear Merge multiple

Answer : C, D

Question 4

What are key principles when presenting a prototype as a role play? Note: There are 2 correct answers to this question.

AShow the most relevant aspects for the business case

BShow the impact of your solution for your persona

CShow the solution through the user's eyes

DShow flawless execution to get the idea across.

Answer : B, C

Question 5

What is the correct approach for storytelling? Note: There is 1 correct answer to this question.

A1. Each team member filters their interview answers and shares their answers
2. Everyone votes on the best answer.

B1. Each team member shares their notes and other team members capture data points.
2. Everyone clusters the data points.

C1. Each team member shares their opinions on the interviewee
2. Everyone clusters the sticky notes

D1. Each team member shares their interview findings
2. The team transforms the findings into persona descriptions.

Answer : B

Question 6

Where is the ideation phase located in the Design Thinking process? Note: There is 1 correct answers to this question.

ABetween research and synthesis.

BBetween synthesis and prototyping

CBetween scoping and synthesis

DBetween prototyping and validation

Answer : B

Question 7

What rules do you apply when defining a design challenge? Note: There are 3 correct answers to this question.

AThe design challenge needs to be aligned and defined together with the client.

BThe design challenge should have the right balance between open and close phrasing

CAfter completing the scoping phase, the design challenge cannot be rephrased anymore.

DThe design challenge sets the scope for a Design Thinking project.

EThe design challenge has to refer to a concrete persona in the context of the problem space

Answer : A, B, D

SAP C_THINK1_02 SAP Certified Associate - Design Thinking Exam Practice Test