SAP C_FSM_2211 Exam Practice Test Instant Access

Question 1

For which scenarios do you need a service call instead of an activity in SAP Field Service Management? Note: There are 2 correct answers to this question.

AWhen you need to set up a meeting with the customer

BWhen you need to record a problem for the customer

CWhen you need to plan an appointment at the customer

DWhen you need to send an engineer to the customer

Answer : B, D

Question 2

Which business objects permissions do you need to enable to use the Time and Material journal? Note: There are 2 correct answers to this question.

AEXPENSE

BMILEAGE

CWORKTIME

DACTIVITY

Answer : A, B

Question 3

Which statements apply to Reserved Material? Note: There are 2 correct answers to this question

AIs used to book material in advance for a technician

BEnabling stock integration with ERP for standalone scenarios

COrganization of parts for a particular activity and reservation of stock

DReserve parts for service call reporting

Answer : A, C

Question 4

Which aspect of SAP Field Service Management helps businesses to expand their service area beyond their own list of qualified technicians?

ACustomer Self-Service

BCrowd Service

CService Contracts

DService Maps

Answer : B

Question 5

For which of the following steps in the service call lifecycle is the dispatcher typically responsible? Note: There are 2 correct answers to this question.

APerform the activity checkout.

BSet the service call to Finished.

CSet the service call to Technically Completed.

DRelease the assignment.

Answer : B, D

Question 6

Which functionality is possible when the Smartform template is set to Translation status?

AThe template can be assigned to an activity.

BThe template can be exported in XML format.

CThe template can be assigned to an equipment.

DThe template can be edited.

Answer : B, D

Question 7

What can you select creating a dashboard report? Note: There are 3 correct answers to this question.

AChart Title

BChart Category

CSample Chart

DChart Type

EVisualization Type

Answer : A, C, D

SAP C_FSM_2211 SAP Certified Associate - SAP Field Service Management Exam Practice Test