SAP C_C4H51_2405 SAP Certified Associate - Implementation Consultant - SAP Service Cloud Exam Practice Test

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Total 80 questions
Question 1

You plan a product recall with the help of automatically generated tickets. Which tool do you use?



Answer : C


Question 2

Which tools can you use to create new accounts in SAP Service Cloud? Note: There are 2 correct answers to this question.



Answer : A, C


Question 3

Which of the following are benefits of ticket hierarchies in SAP Service Cloud? Note: There are 2 correct answers to this question.



Answer : B, D


Question 4

You want to create a maintenance plan for a vehicle check at 10,000 kilometers or 12 months. What schedule condition and schedule type do you use?



Answer : B


Question 5

You are using contracts in SAP Service Cloud, and you want to automatically create an opportunity in the system three months before a contract ends. How can you achieve this?



Answer : C


Question 6

Which object can you use in a ticket template when you create a new maintenance plan? Note: There are 2 correct answers to this question.



Answer : B, C


Question 7

Which options can you use to limit the population of a single field in the SAP Service Cloud UI? Note: There are 2 correct answers to this question.



Answer : B, C


Page:    1 / 14   
Total 80 questions