You plan a product recall with the help of automatically generated tickets. Which tool do you use?
Answer : C
Which tools can you use to create new accounts in SAP Service Cloud? Note: There are 2 correct answers to this question.
Answer : A, C
Which of the following are benefits of ticket hierarchies in SAP Service Cloud? Note: There are 2 correct answers to this question.
Answer : B, D
You want to create a maintenance plan for a vehicle check at 10,000 kilometers or 12 months. What schedule condition and schedule type do you use?
Answer : B
You are using contracts in SAP Service Cloud, and you want to automatically create an opportunity in the system three months before a contract ends. How can you achieve this?
Answer : C
Which object can you use in a ticket template when you create a new maintenance plan? Note: There are 2 correct answers to this question.
Answer : B, C
Which options can you use to limit the population of a single field in the SAP Service Cloud UI? Note: There are 2 correct answers to this question.
Answer : B, C