Salesforce Maps Professional Salesforce Maps Accredited Professional Exam Practice Test

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Total 100 questions
Question 1

A Sales Management team has asked their Salesforce admin to develop a weekly report showing the total mileage driven by each Sales Rep on their team. Assuming the Reps have Live Tracking turned on during their normal work day, which object contains the distance driven in a day?



Answer : A

Salesforce Maps Live Tracking allows users to track the live and historical locations of vehicles, equipment, and users in the field. To generate reports on the distance driven by each sales rep, the admin needs to use the Maps Live Asset Daily Summary object. This object contains the summary data for each asset, such as the total distance, duration, and fuel consumption for a given day. The admin can create a report on this object and group it by the asset name or driver name to see the total mileage driven by each sales rep on their team. The other objects are not suitable for this purpose, because they either contain the individual events for each asset, such as stops, speeding, and safety incidents (Maps Live Asset Daily Summary Event), the driver information for each asset (Maps Live Driver), or the trip information for each asset, such as the start and end locations, distance, and duration (Maps Live Daily Trip).Reference:Salesforce Maps Live: Getting Started Guide,Create Live Daily Summary Configuration in Salesforce Maps,Get to Know Salesforce Maps Unit | Salesforce Trailhead


Question 2

What are three things that can be published from Territory Planning to Enterprise Territory Management?



Answer : A, D, E

According to the Salesforce Help article on Publish to Enterprise Territory Management in Salesforce Maps Territory Planning2, three things that can be published from Territory Planning to Enterprise Territory Management are: manually assigned accounts, territories, and geographic territory rules.Manually assigned accounts are accounts that are locked to a specific territory in Territory Planning and will not be affected by optimization or rule changes2.Territories are the hierarchical units that define sales and service coverage areas3.Geographic territory rules are rules that assign accounts to territories based on their address fields4.


Question 3

When attempting to publish an alignment, several publish options are greyed out and inactive. What is the most likely causes of this?



Answer : C

According to the Salesforce Help article on Configure Options for Publishing Alignments1, one of the possible causes of some publish options being greyed out and inactive is that the user does not have the correct permission to publish.The admin can configure the access level and approval requirement for each publish option in the Salesforce Maps package settings1.If the user is not assigned to a permission group or profile that has the access level to publish, they will not be able to use that option1.


Question 4

How can a Sales manager give stakeholders access to the proposed alignments that were created in Territory Planning?



Answer : C

According to the Salesforce Help article on Sharing and Collaboration in Salesforce Maps Territory Planning6, one of the ways to share an alignment with stakeholders is to click the share button from the Browser, alignment header, or map legend.This will open a dialog box that allows users to share an alignment as a PDF file via email or download it locally6.The PDF file contains information such as alignment name, description, date range, dataset name, number of areas and units, unit assignment summary, unit distribution summary, map view, and area list


Question 5

An international client is facing difficulties when geocoding local addresses on their records using Salesforce Maps. What are the two initial troubleshooting steps the consultant should take to address this issue?



Answer : A, C

According to the Salesforce Help article on Maps Geocoding FAQ4, geocoding is the process of taking input text, such as a street address, and returning a latitude and longitude, which can be used to plot the location on the Earth's surface.Salesforce Maps relies on interacting with a geocoding service through an API4.One of the initial troubleshooting steps that a consultant should take to address geocoding issues is to check Salesforce Help for the Maps Geocoder coverage table to determine what's the level of geocoding coverage for the client's region5.The geocoder coverage table contains information such as coverage level, localized address labels, point addresses, postal codes, and postal code format for each country or area5. Another initial troubleshooting step that a consultant should take is to assess the quality and structure of the address information on the client's records.The quality and structure of the address information can affect the accuracy and completeness of geocoding results4.For example, incomplete or invalid addresses, missing or incorrect postal codes, or non-standard address formats can cause geocoding errors or failures4.


Question 6

When using Salesforce Maps on a mobile device, a user changes the view of the map by zooming out to display a larger subset of accounts. Additional accounts do not display. What additional step is required for markers to display?



Answer : A

The user should tap the refresh button located at the bottom of the map to display additional accounts. This button reloads the marker layer data based on the current map view and filters. This is useful when the user changes the map view by zooming in or out, or panning across the map. This is explained in theInteract with Salesforce Maps on Mobiledocument.


Question 7

How can an Admin ensure all Maps Users can see each other's Routes and Schedules?



Answer : B

The Admin should enable ''Allow Route/Schedule Sharing'' to ensure all Maps Users can see each other's Routes and Schedules. This setting allows users to share their Routes and Schedules with other users in their org, and also view the Routes and Schedules of other users who have shared them. This setting can be found in the Routes and Schedule settings within Maps Configuration. This is explained in theRoutes and Schedule Settings in Mapsdocument.


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Total 100 questions