Salesforce Revenue Cloud Consultant Accredited Professional Exam Practice Test Instant Access

Question 1

What are three reasons to establish a governance structure as part of your Revenue Cloud project?

ATo assign more work for the customer when it comes to designing and building the Revenue Cloud solution

BTo establish a communication plan between the implementation team, the customer and the work is coordinated between them

CTo ensure the implementation team can work independently for most of the project with little to no input from the customer

DTo get agreement on the roles and responsibilities of the implementation team and customer

ETo ensure the implementation team is aligned with the customer on assigned work.

Answer : B, D, E

The reasons for establishing a governance structure as part of your Revenue Cloud project include:

B . To establish a communication plan between the implementation team, the customer, and the work is coordinated between them: This is essential to ensure clear and ongoing communication throughout the project, aligning all stakeholders towards common goals and facilitating timely resolution of issues.

D . To get agreement on the roles and responsibilities of the implementation team and customer: Defining roles and responsibilities helps in setting clear expectations, distributing tasks, and accountability which are critical for the organized progression of the project.

E . To ensure the implementation team is aligned with the customer on assigned work: Alignment on the assigned work ensures that both the implementation team and the customer have a mutual understanding of project objectives, deliverables, and expectations, leading to a smoother project flow and reducing the likelihood of misunderstandings and reworks.

These aspects are derived from the standard practices and objectives in implementing complex IT projects like Salesforce Revenue Cloud, where coordination, clear communication, and defined responsibilities are fundamental for success.

Question 2

What does the 'safe harbor' slide at the beginning of every salesforce presentationmeans?

Aroadmap capability will be released exactly as they are demonstrated

Bnew release capabilities will not have impact to existing implementations

Canything presented from salesforce must be kept confidentialmergers and acquisitions integrations are immediate

DYou and or your customer aremaking scoping,design,planning,purchasing making decisions based on current and available capabilities

Answer : D

The 'safe harbor' slide at the beginning of every Salesforce presentation is a legal disclaimer that informs the audience that the presentation may contain forward-looking statements about the company's future products, features, capabilities, performance, and financial results. These statements are based on the company's current expectations, assumptions, and projections, and are subject to risks, uncertainties, and changes that may cause the actual results to differ materially from the statements. Therefore, the audience should not rely on these statements as guarantees or promises of future performance or availability, and should make their own independent decisions based on the current and available capabilities of the company. The 'safe harbor' slide also directs the audience to the company's website, where they can find more information about the factors that may affect the forward-looking statements, as well as the company's most recent financial reports and filings.12

Salesforce - Safe Harbor

Salesforce Announces Record Fourth Quarter and Full Year Fiscal 2022 Results - Salesforce Earnings

Question 3

A revenue cloud user story states ''Sales users should have the ability to create newquotes with established rate cards and account specific discounts because currentcustomers are entitled to the pricing that was originally negotiated'' .in addition to loadingdata to accounts,contracts,quotes what other object will need to absorb legacy data?

AContracted Pricing

Border products

Centitlements

DSubscription

Answer : A

Contracted Pricing is the object that stores the negotiated prices and discounts for each account and product combination. Contracted Pricing allows sales users to create new quotes with the same pricing terms that were agreed upon in previous contracts, without having to manually adjust the prices or discounts. Contracted Pricing also enables businesses to maintain pricing consistency and accuracy across different channels and systems. To use Contracted Pricing, legacy data from accounts, contracts, and quotes need to be loaded into the Contracted Pricing object, along with the relevant price book entries and product options.12Reference:

Contracted Pricing - Salesforce

Migrate Legacy Data to Contracted Pricing - Salesforce

Question 4

Universal containers recently migrated legacy contracts and subscriptions into salesforcein order to facilitateamendments and renewals in CPQ.however,sales users are gettingthe 'attempt to de-reference a null object' error when amending the legacy contract.Whatis the most likely cause for the error?

Amigrated contracts and subscriptions cannot be amended using salesforce CPQ

BAmendment of legacy contract and subscription data requires asset-based renewal

CMethod required fields are missing or incorrectly populated on the legacy contract and subscription data

Dlegacy subscription data are missing a lookup to a source quote line record

Answer : C

In Salesforce CPQ, when amending legacy contracts, encountering the 'attempt to de-reference a null object' error often points to issues with the underlying data structure of the migrated contracts and subscriptions. This error typically occurs when required fields are not present or are incorrectly populated, leading to null references in the system's code. It's essential to ensure that all necessary fields on legacy contracts and subscriptions are correctly filled in to support amendments in Salesforce CPQ. This might involve reviewing and correcting the data migration process to ensure that all required fields are accurately populated and that the data integrity is maintained.

Question 5

A revenue cloud user story for a subscription-based company looking to replace theirlegacy system states ''as a pricing manager,bulk discounts will include previouslypurchased quantities for pricing calculations on thequote in order to reward loyal customers. What should be included in the design of this solution?

AContracts, subscriptions and assets should be populated with historical data

Bcustomaction to retrieve purchased quantities from an external source

CDiscount schedules withcross orders checked

Duse a summary variable targeting the subscription object with a price rule

ELegacy orders and invoice should be migrated

Answer : A, C

Salesforce Revenue Cloud, part of the Salesforce Customer 360 Platform, unites Configure, Price, and Quote (CPQ), Billing, Partner Relationship Management, and B2B Commerce functionality1.It aims to help businesses better manage their revenue streams, enhance forecasting capabilities, improve efficiencies, and accelerate growth across all sales channels1.

In the context of the user story, the company wants to reward loyal customers by including previously purchased quantities in pricing calculations on the quote.This can be achieved by using discount schedules with cross orders checked2.

Discount schedules in Salesforce Revenue Cloud allow businesses to implement dynamic pricing strategies with rules that trigger changes when specified products are on a quote2.By checking cross orders, the system can consider the quantities of a product that a customer has purchased across multiple orders when applying bulk discounts2.This way, the more a customer purchases over time, the greater the discounts they can receive, thereby rewarding their loyalty2.

Reference

Salesforce Revenue Cloud

Understanding Salesforce Revenue Cloud

Question 6

Which threedata migration strategies are appropriate for migrating a customer's in-flightquote from another quoting tool into salesforce CPQ?

AMigrate Opportunity and Opportunity Line Item data via Data Loader, ensure 'Disable Initial Quote Sync' is disabled

BMigrate Contract and Subscription data via Data Loader

CAdopt a change management strategy that requires sales users recreate in-flightquotes within Salesforce CPQ

DMigrate Opportunity, Quote, and Quote Line data via Data Loader

EUtilize the Import Lines feature to migrate Quote and Quote Line data

Answer : A, D, E

Question 7

During Scoping the customer indicated that they neededcustomization to salesforce CPQDue to a process in a legacy system what is the first stepin ensuring the requirement isAccounted for in Scoping?

AAsk follow up questions to ensure legacy process has business justification

Bscope additional project hours for customization

Cscope in developer resource for customization

DMake it optional Scope with possible change order during the project

Answer : A

When a customer indicates the need for customization to Salesforce CPQ due to a process in a legacy system, the first step in ensuring the requirement is accounted for in scoping is to ask follow-up questions to ensure the legacy process has a business justification. This is important because it helps to understand the business needs and requirements better, and ensures that the customization will add value to the business. It's crucial to understand the 'why' behind the need for customization before proceeding with it. This approach helps in avoiding unnecessary customizations and ensures that the solution aligns with the business objectives.Reference:Salesforce Introduces Revenue Cloud,Starting with CPQ: 8 Most Common Reasons for Customization