Salesforce Revenue-Cloud-Consultant-Accredited-Professional Exam Practice Test Instant Access

Question 1

A revenue cloud customer has posted a cash payment that was created on account A by

mistake.what are the steps to apply this to the correct invoice on account B?

AAllocate the payment to an invoice on account B

BAllocate the payment if allocated,create a refund and then create a new payment foraccount B

CAllocate the payment if allocated and reparent the payment to account B

DSet the payment status to canceled and create a new payment on account B

Answer : B

In Salesforce Revenue Cloud, if a cash payment has been posted to the wrong account by mistake, the recommended steps to correct this are as follows:

Allocate the Payment: If the payment has been allocated, the first step is to allocate the payment. This means assigning the payment to the specific invoice it was intended for.

Create a Refund: Once the payment has been allocated, the next step is to create a refund. This will effectively reverse the payment that was made in error.

Create a New Payment for Account B: After the refund has been created, a new payment can be made for the correct account (Account B in this case). This payment should be allocated to the correct invoice on Account B.

It's important to note that these steps ensure that the payment records are accurate and reflect the correct allocation of funds. This is crucial for accurate financial reporting and for maintaining the integrity of the account's payment history.

Use Payments to Correct Errors on Posted Refunds - Salesforce

Make a Payment on an Invoice - Salesforce

Payments and Credits - Salesforce

Question 2

Some of the users at universal containers have faced long processing times during quote document generation. What can be done to reduce the processing times for document generation?

AReducing the number of product rules and option constraints

Bincrease the number of product of product rules and option constraints

Cusing compressed image formats for image files included in the quote document

Dreducing the number of quote line fields displayed in the quote line editor

Ereducing the number of line columns that are included in the quote document

Answer : C

Reducing processing times during quote document generation in Salesforce CPQ can be achieved through various optimizations. One effective method is using compressed image formats for image files included in the quote document. This reduces the file size of the images, leading to faster loading and processing times when generating quote documents. While the specific reference to this practice is not directly available in the provided Salesforce Revenue Cloud documents, it is a widely recognized optimization technique in document generation processes to enhance performance and reduce loading times.

Question 3

During user acceptance testing (UAT) a tester submitsan incident because the invoicetotal did not match the expected results. Which 3 types of information should be includedin the description of the incident and a quick resolution?

Adescription of new requirements that will help fix the issue

Bquote number ordernumber or invoice number

Cexpected resolution date

Dsteps to replace issue

EExpected results

Answer : B, D, E

During User Acceptance Testing (UAT), when an incident is submitted due to a discrepancy in the invoice total, the following information should be included in the description of the incident for a quick resolution:

BQuote number, order number, or invoice number: This information is crucial as it helps identify the specific transaction that has caused the issue1.

D .Steps to reproduce the issue: Providing a clear and detailed step-by-step process to reproduce the issue is essential.This allows the team to understand the exact scenario under which the issue occurs, making it easier to diagnose and resolve1.

E .Expected results: Clearly stating what the expected results should be provides a benchmark against which the actual results can be compared.This helps in understanding the deviation and the impact of the issue1.

Reference

Learn About User Acceptance Testing Unit | Salesforce Trailhead

User Acceptance Testing Strategies for Large Data Volume Scenarios | Salesforce Education

Resolve an Incident - Salesforce

Steps to Implement Incident Management in Your Salesforce Org

Question 4

What planning strategies should be taken to make user acceptance testing (UAT)Efficient?

AExecute all tests on behalf of the customer

BDefine and agree on acceptance criteria with customer

CIssue change orders for all incidents that arise during testing

DTrain UAT testers on the new functionalityFinalize test plans before the build Phase completes

Answer : B

For User Acceptance Testing (UAT) to be efficient, it's crucial to have clear and agreed-upon acceptance criteria with the customer. This ensures that both parties have a mutual understanding of what constitutes a successful test outcome. Defining these criteria upfront helps streamline the testing process, as it focuses efforts on verifying that the system meets the business requirements and expectations. While the specific document reference for this answer isn't available in the provided Salesforce Revenue Cloud documents, this approach is a widely recognized best practice in UAT planning and execution in software development and implementation projects.

Question 5

The order management plugin functionality allows the architect to override which of thefollowing default package behavior in salesforce CPQ?

ASet the activation date

BSet the billing day of the month

CSet the order end date

DSet the order start date

Answer : A

In Salesforce CPQ, the Order Management plugin functionality provides flexibility in customizing the default package behavior, including the ability to set the activation date for orders. This feature allows for greater control over the order management process, enabling organizations to align the activation dates of their orders with their specific business requirements. By overriding the default behavior, businesses can ensure that the activation dates are set in a manner that is consistent with their operational workflows, contractual obligations, or customer agreements. This capability is part of Salesforce CPQ's broader set of features designed to provide customizable solutions to complex quoting and order management challenges.

Question 6

Which is the correct sequence of evaluation events for a price rule,quote calculator plugin

(QCP) and CPQ package pricing engine?

Ainternal initialization calculate formulas calculate quantities on Initialization Before Calculate On Calculate Price Waterfall Calculation After Calculate

Binternal initialization calculate formulas calculate quantities Price WaterfallCalculation on Initialization Before Calculate On Calculate After Calculate

Cinternal initialization on Initialization Before Calculate calculate quantities OnCalculatePrice Waterfall Calculation After Calculatecalculate formulas

Dinternal initialization on Initializationcalculate formulas Before Calculatecalculatequantities On CalculatePrice Waterfall Calculation After Calculate

Answer : D

The correct sequence of evaluation events for a price rule, quote calculator plugin (QCP), and CPQ package pricing engine is as follows:

Internal Initialization:This is the first step where the system prepares for the calculation process.

On Initialization:At this stage, any price rules that are set to trigger 'On Initialization' are run.

Calculate Formulas:The system evaluates formula fields.

Before Calculate:Any price rules that are set to trigger 'Before Calculate' are run.

Calculate Quantities:The system calculates quantities, for example, bundle components.

On Calculate:Any price rules that are set to trigger 'On Calculate' are run.

Price Waterfall Calculation:The system calculates out-of-the-box pricing tools such as block pricing, discount schedules, etc.

After Calculate:Any price rules that are set to trigger 'After Calculate' are run1.

This sequence ensures that all calculations and price rules are applied in the correct order, providing accurate pricing information1.Reference:

https://help.salesforce.com/s/articleView?id=sf.cpq_price_rule_considerations.htm&language=en_US&type=5

https://help.salesforce.com/s/articleView?id=000388745&language=en_US&type=1

Question 7

Universal containers recently migrated legacy contracts and subscriptions into salesforcein order to facilitateamendments and renewals in CPQ.however,sales users are gettingthe 'attempt to de-reference a null object' error when amending the legacy contract.Whatis the most likely cause for the error?

Amigrated contracts and subscriptions cannot be amended using salesforce CPQ

BAmendment of legacy contract and subscription data requires asset-based renewal

CMethod required fields are missing or incorrectly populated on the legacy contract and subscription data

Dlegacy subscription data are missing a lookup to a source quote line record

Answer : C

In Salesforce CPQ, when amending legacy contracts, encountering the 'attempt to de-reference a null object' error often points to issues with the underlying data structure of the migrated contracts and subscriptions. This error typically occurs when required fields are not present or are incorrectly populated, leading to null references in the system's code. It's essential to ensure that all necessary fields on legacy contracts and subscriptions are correctly filled in to support amendments in Salesforce CPQ. This might involve reviewing and correcting the data migration process to ensure that all required fields are accurately populated and that the data integrity is maintained.

Salesforce Revenue Cloud Consultant Accredited Professional Exam Practice Test