Salesforce OmniStudio Consultant Salesforce Certified OmniStudio Consultant Exam Practice Test

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Total 110 questions
Question 1

A business has a project that must be completed soon in order to meet important deadlines. However, the developer on the project has left the company, and the new team on the project has decided to use OmniStudio tools. The development work completed so far was done using APEX code. The new team must complete the project following these guidelines:

* Minimize implementation time

* Ensure end-user processes are as simple as possible

* Find a way to ensure optimal UX

In this scenario, what two actions should the consultant recommend to the project team'

Choose 2 answers



Answer : A, C


Question 2

A company has an existing OmniScript that gathers customer information. User feedback suggests that the current process requires too much typing because all the data is entered into input text fields. The users also are concerned because there is no validation in the data that is entered, and users can sometimes enter data that contains errors. The required inputs are first name, last name, age, and email, users are also presented a brief questionnaire regarding customer satisfaction.

Which three input elements can the consultant recommend to improve usability and to provide validation?

Choose 3 answers



Answer : B, C, D


Question 3

A consultant wants to proceed with a FlexCard canvas design that will display data from a legacy billing system. The legacy billing system is being extended to add a SOAP endpoint that will allow for the data to be retrieved in XML format. However, the endpoint is not ready yet.

Which data source should the team use to make progress on the design?



Answer : C


Question 4

A company needs to implement new verification processes for contacts in their org. This process relies on three Contact record types: Recruiter, Candidate, and Trainer. The verification process is different for each type of contact. For example, recruiters must pass a background check; trainers must complete mandatory training classes, and candidates must achieve certifications.

Which OmniStudio tools should the consultant recommend to meet these requirements?



Answer : B


Question 5

Which three functions are performed by Action elements in OmniScript?

Choose 3 answers



Answer : B, D, E


Question 6

A company needs to create a quoting process for its internal agents. During quoting, the agent selects a product and specifies the grade (A, B. C, D. E) and the size (Small Medium, Large, X-large). The process should look up the unit price using the product code, the grade, size, and then multiplies the unit price by a discount factor.

Which two OmniStudio tools should the consultant recommend to meet these requirements?

Choose 2 answers



Answer : A, C


Question 7

which two of the following use cases are best solved using Calculation Procedures & Matrices?

Choose 2 answers



Answer : A, B


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Total 110 questions