Salesforce Heroku Architect Exam Practice Test Instant Access

Question 1

Which three overview cards does the Field Service mobile app provide as context to Technicians on upcoming Service Appointments? (Choose three.)

AAsset History

BContact

CAddress

DSite Details

EProduct Catalog

Answer : B, C, D

Question 2

Universal Containers has a large volume of cancellations occurring on their Work Orders. The COO wants to manage Work Order cancellations and subsequentfollow-ups.

Which two options should a Consultant recommend? (Choose two )

AChange the Work Order with a closed status of 'Cancelled'.

BAddress

CRe-use the existing Work Order for the follow-up.

DCreate a child Work Order for the follow-up Work Order

EChange the Work Order with a status of 'New'.

Answer : A, D

Question 3

What are the three access levels a user can have in a Heroku Organization account?

AJedi. Padawan, and Co-pilot

BOwner, Author and Viewer

CAdmin. Programmer, and Operator

DAdmin, Member, and Viewer

Answer : D

Question 4

Universal Containers would like to enforce a 48-hour SLA to ensure that Technicians perform certain follow-up activities after they leave a customer site The starting point of the SLA is when the Work Order Status is set to "Technician Wrap Up." The Technician is required to provide confirmation that wrap up is completed.

Which three configurations should a Consultant implement to ensure this can be achieved? (Choose three.)

ACreate a Process to call a Flow that completes the Milestone when the Wrap Up is complete.

BCreate a Workflow to close the Milestone when the Wrap Up is complete

CCreate a Milestone which has entry criteria (or Status = Technician Wrap Up.

DCreate an Entitlement Process which has entry criteria for Status = Technician Wrap Up

ECreate custom fields to capture that the Wrap Up Activities have been completed.

Answer : B, C, D

Question 5

Universal Containers is looking to implement Entitlement Management to meet the following requirements:

1) Any employee from the customer account is eligible for support.

2) Specific purchased products are eligible for support What Objects should be set up for Entitlement Management?

AContacts and Service Contracts

BAccounts and Service Contracts

CContacts and Assets

DAccounts and Assets

Answer : D

Question 6

Universal Containers collects sensor data from millions of sensors that are located around the World. Now. they want to process this data on Heroku. What are three advantages of using a microservices architecture with Apache Kafka on Heroku in this scenario? Choose 3 answers.

AKafka is highly available and fault-tolerant

BIndividual services can be scaled easily for high-volume event processing

CConsumers and producers can be scaled independently.

DIndividual services can efficiently communicate with each other using REST APIs.

Answer : A, B, C

- https://www.heroku.com/lech-sessions/get-started-with-apache-kafka

Question 7

Universal Containers has a microservices architecture on Heroku. One microservice. named the Metrics Microservice. periodically fetches metrics from a fleet of loT sensors. Then, the Metrics Microservice is required to send relevant metrics to each of the other microservices using REST. When a new microservice is added to the architecture, the Metrics Microservice must send metrics to that new microservice too. As a result, adding microservices to the architecture causes performance issues. How should an Architect recommend changing this architecture to improve its scalability?

AConfigure each microservices to directly fetch the sensor metrics that are relevant to it.

BUse Private Space DNS Service Discovery to reduce the amount of time required for the Metrics Microservice to obtain each other microservice's IP address

CConfigure the other microservices to pull the Metrics Microservice for updates every five seconds

DUse Apache Kafka on Heroku to publish metrics to a topic that the other microservices can consume.

Answer : D

- https://devcenter.heroku.com/arlicles/heroku<onnect-faq#can-i-use-sharing-rules-to-restrict-recorcd-visibility

Salesforce Heroku Architect Salesforce Certified Heroku Architect Exam Practice Test