Salesforce Health Cloud Accredited Professional Exam Practice Test

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Total 93 questions
Question 1

An administrator at Bloomington Caregivers has received a change request to alter the appearance of the timeline so that it displays vertically instead of horizontally.

Which step should the administrator take when implementing this change request?



Answer : B

According to the Salesforce documentation1, the Timeline View Configuration is a custom metadata type that defines the appearance and behavior of a timeline in Health Cloud.Each timeline has its own Timeline View Configuration record, which can be accessed and edited from the Health Cloud - Lightning Admin app2.One of the settings that can be changed in the Timeline View Configuration is the Orientation, which controls whether the timeline is displayed horizontally or vertically1. Therefore, to alter the appearance of the timeline so that it displays vertically instead of horizontally, the administrator should find the Timeline View Configuration for each relevant timeline in the Health Cloud - Lightning Admin app and change the Orientation to vertical.


Question 2

A MedTech customer is looking to track surgical case visits for reps to sell their product leveraging Intelligent Sales.

Which object should a consultant configure to track this visit type?



Answer : B

A visit is an object that represents a field rep's trip to a retail store or a customer location to perform certain tasks, such as selling products, conducting surveys, or taking orders1.A visit can be created from a work type, which is a template that defines the key parameters and skill requirements for the visit2.A visit can also be associated with a location, which is an object that stores the address and geolocation of a place where a visit can occur3.

A consultant should configure the visit object to track the surgical case visits for reps to sell their product leveraging Intelligent Sales.This way, the reps can use the Intelligent Sales app to create and manage their visits, view their assigned tasks, scan products, and capture signatures4. The consultant can also use work types to standardize the duration, preparation, and wrap-up time for each visit type, and use locations to specify the service territories where the visits can take place.


1:Visit - Salesforce2:WorkType | Field Service Developer Guide | Salesforce Developers

Question 3

Bloomington Caregivers needs to use the objects foi the Clinical data model as part of its new Health Cloud implementation,

Which preference should Bloomington Caregivers' administrator ensure is enabled?



Answer : C

The FHIR-Aligned Data Model org preference is the preference that Bloomington Caregivers' administrator should ensure is enabled to use the objects for the Clinical data model as part of its new Health Cloud implementation.This preference enables the Clinical data model, which is a FHIR R4-aligned data model that captures information from an Electronic Health Record (EHR) system via integration middleware1.The Clinical data model is built on Salesforce core, with no reference to package entities, and supports only the attributes that Health Cloud users need, not all attributes in every FHIR R4 resource2.The Clinical data model is the successor to the original EHR Data Model, which was built on the managed package and followed the FHIR R1 standard2.


1:Clinical Data Model | Salesforce Health Cloud Developer Guide | Salesforce Developers2:Explore the Clinical Data Model Unit | Salesforce Trailhead

Question 4

Users need to analyze their patient or member referrals through a prebuilt dashboard that includes reports on important aspects of their referral management.

What should a consultant do in this case?



Answer : C

According to the Salesforce documentation1, the Health Cloud Reports for Patient Referral Management is an unmanaged extension package that provides a prebuilt dashboard with reports on important aspects of referral management, such as referral status, referral source, referral age, and referral efficiency. The package also includes custom fields, custom objects, and custom report types to support the dashboard. To use this package, a consultant should install it in their org and assign the appropriate permissions to the users who need to access the dashboard. The package is compatible with Health Cloud and CRM Analytics.


1:Provide Referral Management Reports | Health Cloud Administration | Salesforce Developers

Question 5

Bloomington Caregivers is looking to view potential drug-to-drug interactions for its patients' medications and make recommendations based on that data within Health Cloud.

Which Health Cloud add-on should a consultant recommend to fulfill this requirement?



Answer : D

Medication Management is a Health Cloud add-on product that helps providers and care coordinators manage the medication regimen of their patients, helping to improve patient safety and reduce healthcare costs1.One of the features of Medication Management is the ability to perform medication reconciliation of patients' medication list and detect potential drug-to-drug interactions1. This feature can help Bloomington Caregivers to view and address any medication issues for their patients and make recommendations based on the data within Health Cloud.


1:Medication Management | Health Cloud Administration | Salesforce Developers

Question 6

A consultant is implementing Identity Verification for their customer's customer service representatives and needs to add a new search parameter.

Which record should the consultant configure to accomplish this?



Answer : D

D is correct because Identity Verification Parameter Item is the record that defines the search parameters for identity verification. A consultant can create and configure Identity Verification Parameter Items to add new search parameters or modify existing ones.


Question 7

A hospital system wants to track patient relationships to its cardiologist, primary care physician, and oncologist. Which object should a consultant recommend to implement?



Answer : D

D is correct because Patient Provider Relationship is the standard object in Health Cloud that is used to track patient relationships to healthcare practitioners, such as cardiologist, primary care physician, and oncologist. Patient Provider Relationship represents the association between a patient and a healthcare practitioner who provides care for the patient. This object can store information such as the practitioner's specialty, role, contact details, and relationship status.


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Total 93 questions