Salesforce Education Cloud Consultant Salesforce Certified Education Cloud Consultant Exam Practice Test

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Total 219 questions
Question 1

A primary school needs to track which students receive assistance in their school lunch program.

Which Education Cloud feature should the consultant discuss with the school?



Answer : A

Program Management in Salesforce Education Cloud is designed to track and manage various programs offered by educational institutions, including assistance programs like school lunch programs. This feature allows schools to track which students are enrolled in specific programs, manage program details, and report on program outcomes. Program Management provides a centralized way to handle various types of assistance and ensures that the school can efficiently manage and monitor the support provided to students.


Program Management Module

Salesforce Education Cloud for K-12

Question 2

Where can a primary school customer connect with other people to share insights on using Education Cloud?



Answer : A

The Trailblazer Community is a platform where Salesforce users, including those using Education Cloud, can connect, share insights, and collaborate. Primary school customers can join this community to find resources, ask questions, and learn best practices from other educators and Salesforce experts. It is an excellent place for networking and getting support from the broader Salesforce ecosystem.


Trailblazer Community

Education Cloud Community Groups

Question 3

Staff want to maximize the value of their Education Cloud org and CRM Analytics. They need a dashboard that tracks metrics, such as application status, the total number of applications, and how those totals compare to the previous period.

What should the consultant do?



Answer : B

The Admissions Insights dashboard in Salesforce Education Cloud provides a comprehensive view of the admissions process, offering pre-built reports and dashboards that track key metrics such as application status, total number of applications, and comparisons to previous periods. This dashboard allows staff to easily monitor and analyze admissions data without the need to create custom dashboards from scratch, thus maximizing the value of their Education Cloud org and CRM Analytics.


Admissions Connect

CRM Analytics for Education

Question 4

A university is planning an enterprise-wide implementation of Education Cloud. It has asked the consultant to do an analysis of Education Cloud functionality to identify additional apps it may need to purchase.

What is a standard feature of Education Cloud?



Answer : C

Salesforce Education Cloud is designed to meet the needs of educational institutions, providing a comprehensive set of features to manage student lifecycle, from recruitment to alumni engagement. A standard feature of Education Cloud is Student Advising, which helps institutions offer personalized support and guidance to students throughout their academic journey. This functionality includes tracking student progress, scheduling advising sessions, and providing insights into student performance and needs.


Salesforce Education Cloud Overview

Student Success Hub for Higher Education

Question 5

A university is planning an enterprise-wide implementation of Education Cloud. It has asked the consultant to do an analysis of Education Cloud functionality to identify additional apps it may need to purchase.

What is a standard feature of Education Cloud?



Answer : A

Student Advising is a standard feature of Education Cloud. It provides tools and functionalities to manage student advising processes, track student progress, and facilitate communication between advisors and students.

Features of Student Advising:

Advising Notes: Keep track of discussions and recommendations.

Appointment Scheduling: Allows students to schedule appointments with advisors.

Case Management: Manage and track advising cases and interventions.

Implementation:

Configure Advising Settings: Set up advising schedules, roles, and permissions.

Training: Provide training for advisors on using the advising tools within Education Cloud.

Monitoring and Reporting: Use dashboards and reports to monitor advising activities and student progress.


Salesforce Education Cloud Documentation: Student Success Hub

Question 6

Where can a customer access the open-source common sprint project code repositories?



Answer : C

GitHub is a web-based platform that hosts open-source code repositories for developers to collaborate on projects1.Customers can access the common sprint project code repositories on GitHub by visiting the Salesforce.org Open Source Commons organization page2.There, they can find various community projects stemming from Salesforce.org Open Source Community Sprints, such as Data Generation Toolkit, Outbound Funds Module, and Membership Schema and Benefits2. These projects are compatible with Education Cloud and can be used to extend its functionality and features.Reference:

1: What is GitHub?- GitHub Docs3

2: Salesforce.org Open Source Commons - Community Sprint Projects4


Question 7

A university needs to track details about a student's registration in an academic program or course of study, including information about registration dates, status, and credits earned.

Which object in the Education Data Architecture (EDA) contains this type of summary academic data?



Answer : B

A Program Enrollment object in EDA contains summary academic data for a student's registration in an academic program or course of study, such as registration dates, status, credits earned, and GPA1.A Course Offering object represents a specific instance of a course that is offered during a term or semester2.A Program Plan object defines the requirements and structure of an academic program or course of study3.Reference:

1: Education Data Architecture Documentation - Salesforce1

2: EDA Object Reference - Salesforce4

3: EDA Object Reference - Salesforce4


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Total 219 questions