Salesforce Consumer Goods Cloud Accredited Professional (AP-204) Exam Practice Test Instant Access

Question 1

Which object is exclusively available to users in setup to perform direct store delivery?

AShipment

BDelivery Task

COrder

DProductTransfer

Answer : A

The Shipment object is specifically designed for managing direct store delivery processes, tracking the movement of goods from distribution to retail locations.

Question 2

Northern Trail Outfitters (NTO) has a 7-tier product hierarchy that they use to track products in their Enterprise Resource Planning (ERP) platform. Assuming this functionality is available in the Consumer Goods Cloud, what should a consultant at NTO determine which tier of data contains the information required to set up products in Consumer Goods Cloud INTO wishes to measure share-of-shelf ?

AWhat tier has data describing the product with?

BWhich tier has the data you trust most?

CWhich tier describes stock keeping units (SKL)?

DThere is no need to ask a question choose level 7

Answer : C

A consultant at NTO should determine which tier of data contains the information required to set up products in Consumer Goods Cloud by asking which tier describes stock keeping units (SKU). A SKU is a unique identifier for a product that can be scanned and tracked in inventory systems. SKU is the level of data that is needed to measure share of shelf, which is the percentage of space occupied by a product or brand on a shelf. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 19.

Question 3

Which step is required to link an Action Plan to a Visit record?

ACreate an Action Plan based on the template where the template owners are the Sales Reps.

BCreate an Action Plan Template by specifying Visit' as the target object and publish it.

CActivate the Visit to generate Action Plan Tasks.

DActivate the Action Plan.

Answer : B

To link an Action Plan to a Visit record, the first step is to create an Action Plan Template by specifying Visit' as the target object and publish it. An Action Plan Template is a template that defines the tasks and steps for an action plan. An action plan is a set of tasks that need to be completed for a specific purpose or goal. A visit is an object that represents a scheduled or unscheduled interaction between a field rep and a retail store. By specifying Visit as the target object, the Action Plan Template can be linked to any visit record that matches the criteria defined in the template. By publishing the template, the Action Plan Template becomes available for use. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 25.

Question 4

Which statement is true about action plan templates?

AAction plan templates can have multiple orders and delivery tasks

BAction plan templates can have multiple planogram, inventory and promotion checks

CAction plan templates are ready to use after saving

DAction plan templates are not extensible through Apex

Answer : B

Action plan templates can have multiple planogram, inventory and promotion checks, which are predefined tasks that can be assigned to field reps to perform during their store visits. These tasks help to ensure compliance and optimize product placement and availability. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 26-27.

Question 5

Alpine, a Consumer Goods company, is sending new product introduction samples to outlets via their distributors who are using Alpine's field execution app. How can Alpine keep track of the inventory of the samples in the field?

ABy creating delivery tasks for the distributors and monitor their on hand inventory for the sample Product's Stock Keeping Unit (SKU).

BBy creating a report for store locations to monitor the on hand inventory

CBy assigning the asset to a custom task type and make the distributors enter the delivered quality

DBy creating delivery tasks for the distributors and track the shipping document status

Answer : A

To keep track of the inventory of the samples in the field, Alpine can create delivery tasks for the distributors and monitor their on hand inventory for the sample Product's Stock Keeping Unit (SKU). A delivery task is a type of action plan task that allows a field rep to deliver products to a retail store. A product SKU is a unique identifier for a product that can be scanned and tracked in inventory systems. By creating delivery tasks and monitoring product SKUs, Alpine can ensure that the distributors have enough samples to distribute and also track how many samples have been delivered to each store. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 28-29.

Question 6

A member of the Northern Trail Outfitters company has been tasked with setting up planograms for the field team. Which of the following steps is required to ensure an assessment task of planogram check is available to the field?

AThe team member must make sure Einstein Object Detection has been enabled.

BThe team member must populate the custom context field on the assessment task.

CThe team member must associate the In-Store Location to the Planogram for the functionality to work.

DThe team member must upload an image of the planogram to the assessment task's related documents.

Answer : D

Uploading an image of the planogram is essential for enabling field teams to perform planogram checks, providing a visual reference for in-store product placement and arrangement.

Question 7

Which methodology does Salesforce Maps offer to facilitate the addition of geocoordinates for each retail store location by an admin?

ASet up a batch job through Salesforce Maps automation to read an address field and add geocoordinates to selected fields,

BCreate a new map layer containing the desired retail store locations and execute the 'add geocodes' mass action.

CClick on the individual retail store marker and copy/paste the coordinates from the tooltip to the corresponding retail store longitude and latitude fields.

DUnder geolocation in setting, enable the 'automate geocoordinate mapping to retail store' option.

Answer : A