Salesforce Consumer Goods Cloud Accredited Professional Exam Practice Test Instant Access

Question 1

When performing a search in an inventory check task which products are considered for the search?

AAll products created by the user

BAll products associated with the retail store

CAll products owned by the user

DAll products in the organization

Answer : B

When performing a search in an inventory check task, only the products that are associated with the retail store are considered for the search. This is because the inventory check task is designed to verify the availability and quantity of products in a specific store location. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 28.

Question 2

What actions should a consultant take during setup to ensure Einstein Vision works when deployed to field users?

ABuild the model to be used and review its quality prior to deployment to support a positive first experience

BPopulate the custom object for Einstein optical character recognition so that the system can have a baseline to perform its AI

CAssign a permission set for users who need to use Einstein to provide access to functionally

DUpload a suppression data set for known competitor products so Einstein can avoid the detection

EUpload a data set for Einstein to leverage for object detection so the system can have a baseline to perform its AI

Answer : A, B, E

Question 3

How can an Account Manager visualize store visits in their territory for the day by their current status?

ABy creating a Map Layer using retail store search filters by status and color code the markers by status

BBy creating a map layer using accounts as a base object and color code the markers by status

CBy creating a map layer using retail store as the base object and represent the markers by shape

DBy creating a map layer using visits as the base object and color code the markers by status

Answer : D

To visualize store visits in their territory for the day by their current status, an Account Manager can create a map layer using visits as the base object and color code the markers by status. A map layer is a visual representation of data on a map that can be filtered and customized. A visit is an object that represents a scheduled or unscheduled interaction between a field rep and a retail store. The status of a visit indicates whether it is planned, in progress, completed, or canceled. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 34.

Question 4

Which object is exclusively available to users in setup to perform direct store delivery?

AShipment

BDelivery Task

COrder

DProductTransfer

Answer : A

The Shipment object is specifically designed for managing direct store delivery processes, tracking the movement of goods from distribution to retail locations.

Question 5

Which three setup steps should the salesforce Admin configure to allow Sales Managers to create and assign delivery tasks to deliver?

ACreate an action plan template with a Delivery Task and assign it to a Visit

BAssign the Lightning Direct store Delivery permissions set to the user

CDefine Assessment Indicator Definitions for Delivery task

DChange the Action Plan Type Delivery

EAssign the Action Plans permission set to the Sales Manager .

Answer : A, B, E

To allow Sales Managers to create and assign delivery tasks to deliver, the following setup steps should be configured:

Create an action plan template with a Delivery Task and assign it to a Visit. A Delivery Task is a type of action plan task that allows a field rep to deliver products to a retail store. A Visit is a scheduled or unscheduled interaction between a field rep and a retail store.

Assign the Lightning Direct store Delivery permissions set to the user. This permissions set grants access to the delivery task functionality and related objects, such as product transfers and shipments.

Assign the Action Plans permission set to the Sales Manager. This permissions set grants access to the action plan functionality and related objects, such as action plan templates, action plan tasks, and assessments. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 28-29.

Question 6

Alpine, a Consumer Goods company, is launching a new division dedicated to fresh baked breads delivered to restaurants and groceries. In an effort to move product rapidly and pick up new clients they need to extend their current customer onboarding process to allow field reps to onboard new customers while on their daily route. Which option is a best practice to complete this requirement ?

ACreate a retail store record from the mobile app and use a workflow to send an email to the customer affair department

BCreate an opportunity and use CPQ to send the restaurant manager an enticing quote

CUse the Click2Create function to pull the Point of interest data from maps directly to the address fields and attached follow up case or lead to onboard the outlet on an onboarding journey

DAsk the potential customer to navigate to the Alpine website built on Commerce Cloud to place their first order. Use the Commerce Cloud to Consumer Goods Cloud connector to complete the order

Answer : C

The Click2Create function is a feature of Consumer Goods Cloud that allows a field rep to create a new retail store record from the mobile app by tapping on a point of interest on a map. This function automatically fills in the address fields with the data from the map and also allows the field rep to attach a follow up case or lead to onboard the outlet on an onboarding journey. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 34-35.

Question 7

A Field Sales Manager to trying to determine which stores have a decline in Retail Execution KPIs and therefore need attention. Which Tableau CRM for Consumer Goods Cloud dashboard can provide the required data?

AStore Performance Dashboard

BTeam Performance Dashboard

CLost Visit Store Performance Dashboard

DProduct Performance Dashboard

Answer : A

The Tableau CRM for Consumer Goods Cloud dashboard that can provide the required data for a Field Sales Manager to determine which stores have a decline in Retail Execution KPIs and therefore need attention is the Store Performance Dashboard. The Store Performance Dashboard shows the performance and compliance of the retail stores in relation to their KPIs and promotions. The dashboard allows users to filter and analyze the data by various dimensions, such as store group, store location, product category, or visit date. The dashboard also displays metrics such as store compliance score, store revenue, store visits, and promotion compliance score. By using this dashboard, a Field Sales Manager can identify which stores are underperforming or non-compliant and take appropriate actions to improve their performance. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 37.