Salesforce Consumer Goods Cloud Accredited Professional (AP-204) Exam Practice Test Instant Access

Question 1

Alpine, a Consumer Goods company, is launching a new division dedicated to fresh baked breads delivered to restaurants and groceries. In an effort to move product rapidly and pick up new clients they need to extend their current customer onboarding process to allow field reps to onboard new customers while on their daily route. Which option is a best practice to complete this requirement ?

ACreate a retail store record from the mobile app and use a workflow to send an email to the customer affair department

BCreate an opportunity and use CPQ to send the restaurant manager an enticing quote

CUse the Click2Create function to pull the Point of interest data from maps directly to the address fields and attached follow up case or lead to onboard the outlet on an onboarding journey

DAsk the potential customer to navigate to the Alpine website built on Commerce Cloud to place their first order. Use the Commerce Cloud to Consumer Goods Cloud connector to complete the order

Answer : C

The Click2Create function is a feature of Consumer Goods Cloud that allows a field rep to create a new retail store record from the mobile app by tapping on a point of interest on a map. This function automatically fills in the address fields with the data from the map and also allows the field rep to attach a follow up case or lead to onboard the outlet on an onboarding journey. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 34-35.

Question 2

Which three Survey invitations are displayed in the In-Store Survey task during a visit?

ASurvey invitations associated with the visit

BAll Survey invitations targeted to a contact or user

CAll open Survey invitations

DSurvey invitations associated with the Retail Store

ESurvey invitations associated with the Store Primary Contact

Answer : A, D, E

Survey invitations associated with the visit, the Retail Store, and the Store Primary Contact are three survey invitations that are displayed in the In-Store Survey task during a visit. These survey invitations are relevant to the context of the visit and can help users to collect feedback from the store staff or customers. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 27.

Question 3

Sales Managers would like a map that shows which stores are running a promotion within their vicinity. Which solution meets their requirement and also involves the least amount of custom development?

AA visual mashup that displays the required map on the promotions page

BAn unmanaged package from the AppExchange modified to meet the requirements

CThe nearby map component on the promotion records page

DThe map component added to the home page

Answer : C

The nearby map component on the promotion records page allows a user to see which stores are running a promotion within their vicinity. This solution meets the requirement and also involves the least amount of custom development, as it is a standard feature of Consumer Goods Cloud. Verified Reference: [Salesforce Consumer Goods Cloud Implementation Guide], page 32.

Question 4

Items are not appearing in the delivery task. What object needs to be assigned to the user for the items to be listed

AProduct

BRetail Store KPI

CShipment

DProduct Transfer

Answer : C

Assigning the Shipment object to the user enables the listing of items in the delivery task, as this object tracks the movement of products from warehouses to retail locations.

Question 5

A Consumer Goods Cloud user wants to create a new custom Task Type to support the auditing of coolers installed at retail store locations. Which Assessment Task Definition Task Type should be used?

AOther

BPlanogram Check

CInventory Check

DCustom

Answer : D

For auditing coolers, a new custom Task Type would be most appropriate, as it allows the creation of a task specifically tailored to the unique requirements of cooler audits.

Question 6

What actions should a consultant take during setup to ensure Einstein Vision works when deployed to field users?

ABuild the model to be used and review its quality prior to deployment to support a positive first experience

BPopulate the custom object for Einstein optical character recognition so that the system can have a baseline to perform its AI

CAssign a permission set for users who need to use Einstein to provide access to functionally

DUpload a suppression data set for known competitor products so Einstein can avoid the detection

EUpload a data set for Einstein to leverage for object detection so the system can have a baseline to perform its AI

Answer : A, B, E

Question 7

Which three statements are Correct about Store Products?

AStore Products are automatically When shipment related tasks are completed

BStore Products are required for Inventory Check Task to work

CStore products are required for Promotion check task to work

DStore Products are required to search and scan functionality in the Inventory Check Task

EStore Products drive the order capture functionality.

Answer : B, C, D

Store Products are integral to various tasks in Consumer Goods Cloud, including inventory and promotion checks, as well as search and scan functionalities.