Salesforce B2C-Commerce-Architect Exam Practice Test Instant Access

Question 1

The Client identifies that a segment of customers need to see some products on the site that other customers should not be able to access. All products are maintained within one catalog but in separate categories. A custom attribute will be used on the Profile system object to identify customers that belong to this special segment. A customer group will be made that is qualified for by this Profile custom attribute. The storefront will be customized to include navigation to relevant categories for this customer group.

Unfortunately during technical review the Client points out that the business teams have raised a concern with maintenance and want to use a shared navigation within the catalog and not use separate categories.

Which item should the Architect suggest to efficiently fulfil this new requirement while maintaining scalability?

ACustomize the Storefront Co use a hidden search refinement that if the user Is In the customer group then the result Includes those products with a new custom attribute.

BCustomize theStorefront to use separate storefront catalogs with the same navigation that If the customer Is In the customer group gets assign products appropriately.

CCustomize the Storefront to modify the search result that if the user is in the customer group thenthe result includes those products appropriately.

DCustomize the Storefront to use a hidden search refinement and modify the customer group to be qualified for by a new product custom attribute

Answer : C

The optimal solution for this requirement is to modify the search results dynamically based on the user's customer group membership. This approach:

Ensures that all users can navigate the same catalog and categories without seeing separate categories for special segments.

Dynamically includes or excludes products from search results based on the user's membership in the special segment, effectively using existing catalog structures while personalizing product visibility.

Maintains scalability by leveraging existing catalog and category infrastructure without needing additional custom attributes for navigation purposes.

This method aligns with best practices for creating personalized customer experiences in B2C Commerce without complicating catalog management.

Question 2

The Client has implemented a different category/search layout for mobile and desktop. The code uses a session attribute called deviceType to choose the corresponding layout. This attribute it populated from the browser user agent. After this implementation they have run into these problems:

* Sometimes desktop pages are being served to both desktop and mobile customers.

* Sometimes mobile pages ate being served to both desktop and mobile customers.

The page has caching implementedthat depends; on promotions. SEC is very important and the site traffic is high.

Which solution should the Architect select to resolve the issue without impacting the existing requirements?

ACreate customer groups for desktop and mobile users and uhremote includes based on these groups to render the mobile and desktop pages

BCreate customer groups for desktop and mobile users and empty promotions linked to these groups to ensure different cached versions of the page.

CDisable caching for thesepages to ensure that the correct template is used to render the mobile and desktop pages.

DChange the URL structure to include desktop and mobile as URL parameters to ensure different cached versions of the page

Answer : D

To resolve the issue of incorrect page versions being served across different devices, changing the URL structure to include device-specific parameters can be highly effective. By adding parameters such as 'desktop' or 'mobile' to the URLs:

The caching mechanism can differentiate between the content for different device types, thus caching and serving the correct version of the page according to the device type specified in the URL.

This method allows for maintaining existing caching strategies linked to promotions and ensures that SEO is not adversely affected since the content remains the same per device type but is merely served through different URLs.

This approach addresses the core issue without requiring disabling of caching or reengineering existing promotional structures, hence preserving site performance and user experience.

Question 3

The client provided these business requirements:

* The B2C Commerce platform will integratewith the Client s Order Management System (OMS).

* The OMS supports Integration using REST services.

* The OMS is hosted on the Clients infrastructure.

Whet configurations are needed for this integration with the OMS?

AA service configuration, a hostname alias configuration, and a user credential configuration.

BA service profile configuration, a WAF configuration, and a service credential configuration.

CA service configuration, a service profile configuration, and a user credential configuration.

DA service configuration, a service profile configuration, and a service credential configuration.

Answer : D

For integrating the B2C Commerce platform with the client's OMS using REST services, the required configurations include:

Service Configuration: This specifies the service endpoints, HTTP methods, and any other service-specific settings necessary for the integration.

Service Profile Configuration: This defines the behavior of the service such as timeout settings, retry logic, and cache settings.

Service Credential Configuration: This involves setting up the credentials that will be used to authenticate the requests to the client's OMS. These credentials are often managed securely through encrypted storage and retrieval mechanisms.

These configurations ensure secure, efficient, and reliable communication between the B2C Commerce platform and the client's OMS, adhering to best practices in web service integration.

Question 4

Northern Trail Outfitters (NTO) Just went live after migrating its online shop to B2C Commerce from a custom eCommerce platform. NTO now needs to migrate its orders NTO cannot provide a B2C Commerce feed, but a custom export We from its current eCommerce site.

What are the correct steps to migrate these orders to B2C Commerce?

AReceive the orders file and use a job to generate the orders m B2C Commerce schema. Ask the client to import them on productionbefore the launch.

BCreate a B2C Commerce Support ticket and ask them to import the order flies received from Northern Trail Outfitters.

CReceive the orders file and use a Job to place new orders in B2C Commerce with the order data received.

DReceive the orders file and use a Job to generate the orders in B2C Commerce schema. Create a B2C Commerce Support ticket to ask them to Import the orders.

Answer : D

For migrating historical orders from a custom eCommerce platform to B2C Commerce:

Option D: Involves receiving the exported order file, processing it into the B2C Commerce schema to ensure compatibility, and then coordinating with B2C Commerce Support for importing these orders into the live environment. This process ensures that the orders are correctly formatted and integrated, maintaining data integrity and continuity of business analytics and records.

This approach is essential for a successful migration that maintains the operational and historical integrity of order data within the new platform.

Question 5

The client provided these business requirements:

* The B2C Commerce storefront will integrate with the client's Order Management System (OMS).

* The storefront will provide reel-time order export of successfully pieced orders

The OMS supports both web service export end SFTP batch order export, but the client has expressed concern about the availability of the OMS.

Which two solutions satisfy the requirements and address the OMS reliability concern?

Choose 2 answers

AImplement a live export of orders during checkout vie web service, marking the processed order as exported when the AM returns successfully.

BImplement a batch export of orders to SFTP, excluding exported orders. This runs as a scheduled fc>b with a high-frequency run rate end marks processed orders as exported upon success.

Cimplement a batch export of orders via web service, excluding exported orders. This runs as a scheduled Job with an hourly run rate end marksprocessed orders as exported upon success.

DImplement a Live export of orders during checkout via SFTP, marking the processed order as exported when it has completed successfully.

Answer : B, C

Given the concerns about the reliability of the OMS, implementing scheduled batch exports ensures that order data is not lost due to potential OMS downtime and allows for reattempting failed exports. Option B uses SFTP for a high-frequency batch export, which can be scheduled to run multiple times a day, ensuring minimal delay in order synchronization while marking orders as exported upon successful transmission. Option C provides a similar safeguard but via web service, which can be scheduled to run hourly. Both methods enable tracking of export status and can handle temporary downtimes by reattempting the export until successful, aligning with the need for reliability in integration processes.

Question 6

A company that is a shoe-producer is doing Salesforce B2C Commerce implementation. In their Enterprise Resource Warning (ERP) system, the products are marked as being one of three types: boots, sandals, and sneakers. The business requirements based on the type are:

* The messaging on Product Detail page is different

* Customers are able to filler their Product Search Results

The customer's operations team asks about the format in which to send this value in the catalog.

Which data type should the Architect specify for this attribute In the Data Mapping document?

AA custom attribute of type string containing comma separated values.

BA custom attribute type set-of-string containing multiple values.

CA custom attribute of type enum-of-string (multiselect able value).

DA custom attribute of type enum-of-string (single selectable value)

Answer : D

For the shoe producer implementing Salesforce B2C Commerce, the attribute used to specify the type of shoes (boots, sandals, sneakers) should be set as a single selectable value, hence the use of an enum-of-string type. This data type allows for the selection of one option from a predefined list, which is ideal for cases where each product can only be categorized into one type. This ensures that data integrity is maintained while providing clear and distinct categorization that can easily be used for filtering on the Product Search Results page and for customized messaging on the Product Detail page.

Question 7

A business wants to migrate its customerservice provider from provider A to provider B. Provider e offers a LINK cartridge to integrate with its commerce solution.

Which three artifacts need to be created by the Architect? Choose 3 answers

ADocument the design of implementing a new B2C Commerce cartridge following the Industry standard best practices

BDocument the data objects, the interface, and data synchronization frequency between the systems.

CDocument the data mapping between commerce and customer service provider.

DDocument the customizations required on top of the LINK cartridge based on current commerce implementation and business needs.

EDocument how the customer online journey flown from landing on the page to placing of the order

Answer : A, B, D

When integrating a new LINK cartridge for a customer service provider, the following documents are essential:

Option A (Document the design of implementing a new B2C Commerce cartridge following the industry standard best practices): This ensures that the cartridge is implemented in a manner that is consistent with established best practices, enhancing maintainability and compatibility.

Option B (Document the data objects, the interface, and data synchronization frequency between the systems): It's crucial to define how data will flow between the new customer service provider and the commerce system, including the frequency of synchronization to ensure data integrity and timeliness.

Option D (Document the customizations required on top of the LINK cartridge based on current commerce implementation and business needs): Customizing the cartridge to fit the specific needs and existing setup of the commerce system ensures that the integration adds the intended value without disrupting existing operations.

These artifacts will guide the structured integration and customization of the LINK cartridge, ensuring it meets the business's operational and strategic needs.

Salesforce B2C-Commerce-Architect Salesforce Certified B2C Commerce Architect Exam Practice Test