Salesforce ARC-101 Exam Practice Test Instant Access

Question 1

Only authorized users are allowed access to the EBS and the Enterprise DMS.

Customers call Customer Support when they need clarification on their bills. Customer Support needs seamless access to customer billing information from the E and view generated bills from the DMS.

Which three authorization and authentication needs should an integration consultant consider while integrating the DMS and ESB with Salesforce?

should an integration consultant consider while integrating the DMS and ESB with Salesforce?

Choose 3 answers

AUsers should be authorized to view information specific to the customer they are servicing without a need to search for customer.

BIdentify options to maintain DMS and EBS authentication and authorization details
in Salesforce.

CConsider Enterprise security needs for access to DMS and EBS.

DConsider options to migrate DMS and EBS into Salesforce.

EUsers should be authenticated into DMS and EBS without having to enter username and password.

Answer : B, D, E

Question 2

Universal Containers (UC) is a global financial company. UC support agents would like

to open bank accounts on the spot for a customer who is inquiring ab UC products.

During opening the bank account process, the agents execute credit checks for the customers

through external agencies. At a given time, up to 30 concurrent rewill be using the service for

performing credit checks for customers.

What error handling mechanisms should be built to display an error to the agent when the credit

verification process failed?

AIn case the verification process is down, Use mock service to send the response to the agent.

BHandle verification process error in the Verification Webservice API in case there is
a connection issue to the Webservice if it responds with an error.

CHandle integration errors in the middleware in case the verification process is down, thenthe
middleware should retry processing the request multiple times.

DIn case the verification process is down, use fire and forget mechanism instead of request
and reply to allow the agent to get the response back when the service is bar online.

Answer : B

Question 3

Northern Trail Outfitters is planning to create a native employee facing mobile app with the look and feel of Salesforce's Lighting Experience. The mobile ap needs to integrate with their Salesforce org.

Which Salesforce API should be used to implement this integration?

AStreaming API

BREST API

CConnect REST API

DUser Interface API

Answer : D

Question 4

KiA B2C Enterprise Customer has the following use case that involves processing payment from an external payment gateway service in Salesforce.

1. Customer requests Customer Service Representative (CSR) for a Service upgrade.

2. Customer provides credit card details to CSR for payment.

3. CSR submits payment information in Salesforce, and processed in a

4. CSR receives confirmation of payment.

5. CSR upgrades service for customer and confirms Customer.

external payment gateway.

This use case requires the CSR to obtain confirmation of payment before upgrading the service.

The integration with Payment gateway needs to be reliable and monitored for audit purposes.

The payment gateway service is an external RESTful service that the B2C Enterprise Customer has subscribed for.

What should an Integration Architect recommend for this integration?

ABuild a custom Apex Callout to external Payment gateway service and provide success message to the CSR, the details of calloutsand responses are logged for audit purposes.

BUse External Services feature to integrate gateway to Salesforce ensuring real-timeupdates the CSR and support post payment processes.

CMake a callout to the payment gateway through ESB supporting error handling andlogging for audit purposes.

DPlatform events allow integration to payment gateway through the exchange ofreal-time event data, platform events are scalable and secure.

Answer : C

Question 5

A company accepts payment requests 24x7. Once they accept a payment request, their

service level agreement (SLA) requires them to make sure each payment request is processed

by their Payment System. They track payment requests using a globally unique identifier created at the Data Entry Point. Their simplified flow is as shown in the diagram.

They encounter intermittent update errors when two or more processes try to update the same Payment Request record at the same time.

Which two recommendations should an integration architect make to improve their SLA and update conflict handling?

Choose 2 answers

AMiddleware should coordinate request delivery and payment processing.

BData Entry Point and Middleware should automatically retry requests.

CPayment System should process a payment request only once.

DPayment System and Middleware should automatically retry requests.

Answer : A, C

Question 6

Northern Trail Outfitters wants to improve the quality of call-outs from Salesforce to their

REST APIs. For this purpose, they will require all API clients/consumers to adhere to RESTAPI

Markup Language (RAML) specifications that include field-level definition of every API

request and response payload. RAML specs serve as interface contracts that Apex REST API

Clients can rely on.

Which two design specifications should the Integration Architect include in the integration

architecture to ensure that Apex REST API Clients unit tests confirm adherence to the RAML

specs?

Choose 2 answers

ACall the Apex REST API Clients in a test context to get the mock response.

BRequire the Apex REST API Clients to implement the HttpCalloutMock.

CCall the HttpCalloutMock implementation from the Apex REST API
Clients.

DImplement HttpCalloutMock to return responses per RAML
specification.

Answer : A, D

Question 7

Northern Trail Outfitters has recently experienced intermittent network outages in its

call center. When network service resumes, Sales representatives have inadvertently

created duplicate orders in the manufacturing system because the order was placed but the

return acknowledgement was lost during the outage.

Which solution should an architect recommend to avoid duplicate order booking?

AUse Outbound Messaging to ensure manufacturing acknowledges receipt of order.

BUse scheduled apex to query manufacturing system for potential duplicate or missing orders.

CImplement idempotent design and have Sales Representatives retry order(s) in question.

DHave scheduled Apex resubmit orders that do not have a successful response.

Answer : A

Salesforce ARC-101 Design and Build Integration Solutions Exam Practice Test