In an agile environment, a project is running iteration four out of six. A team member leaves the company with no replacement.
What should the project manager do?
Answer : A
According to the PMBOK Guide, an issue log is a project document that records problems in a project and how they are resolved. A resource management plan is a component of the project management plan that describes how resources will be estimated, acquired, developed, managed, and controlled. When a team member leaves the company, the project manager should update the issue log with the details of the problem and the impact on the project. Then, the project manager should refer to the resource management plan to find out how to deal with the resource gap, such as reassigning tasks, hiring a new team member, or requesting additional resources from the sponsor or other stakeholders.
PMBOK Guide, 6th edition, pages 89-90, 318-319, 374-375
Agile Practice Guide, pages 32-33, 77-78
An agile team has been assigned to a project that mandates the implementation of changes to key government products. The team has been given 6 months to fulfill this mandate.
What should the team lead do next?
Answer : B
An agile team should create the epics at a high level for the requirements and begin grooming sessions as the next step after being assigned to a project that mandates the implementation of changes to key government products. This is because epics are large bodies of work that can be broken down into smaller and more manageable user stories. By creating the epics at a high level, the team can capture the overall scope and vision of the project and align it with the customer's needs and expectations. The team can also start grooming sessions, which are meetings where the team reviews, refines, and prioritizes the backlog of user stories. Grooming sessions help the team to clarify the requirements, estimate the effort, identify the dependencies, and plan the sprints. By creating the epics and grooming the backlog, the team can ensure that they deliver value to the customer in an iterative and incremental manner.
After meeting with stakeholders, a project manager working at a computer gaming company is creating a project management plan for the company's newest offering. The project manager learns that the company's main competitor is scheduled to release a similar offering leveraging the newest technology. The project manager fears that the competitor's offering is better in multiple ways compared to the project manager's project.
What should the project manager do?
Some of the more experienced members of a project team have complained about the project manager. The senior project team members feel that the project manager is micromanaging them and preventing them from completing their work.
What should the project manager do when made aware of these issues?
Answer : B
Micromanagement is a form of leadership that requires excessive control and involvement in the work of team members. It can have negative effects on the team's performance, motivation, creativity, and trust. Micromanagement can also cause conflicts, stress, and resentment among team members. Therefore, a project manager should avoid micromanaging the team and instead adopt a more flexible and adaptive management style that suits the needs and pReference of different team members. According to the PMBOK Guide, a project manager should use a combination of leadership styles depending on the situation and the maturity level of the team. Some of the leadership styles that a project manager can use are:
Directive: The project manager provides clear instructions and expectations to the team and closely monitors their work. This style is suitable for inexperienced or low-performing team members who need guidance and direction.
Supportive: The project manager shows empathy and concern for the team and provides them with support and encouragement. This style is suitable for team members who need recognition and feedback to boost their morale and confidence.
Participative: The project manager involves the team in decision making and problem solving and encourages collaboration and communication. This style is suitable for team members who have high competence and commitment and who value autonomy and empowerment.
Achievement-oriented: The project manager sets challenging goals and standards for the team and expects them to excel and deliver high-quality results. This style is suitable for team members who are motivated by achievement and growth and who seek opportunities to learn and improve.
In a project, one team member has been asking for directions and what actions to take on many tasks. As a result, the team member has performed slowly in project delivery.
What should the project manager do to help this team member?
A project manager is assigned to a time-bound internal project on quality improvement. During project execution, the project manager observes that a specific team member is being isolated
by other team members.
Which three actions should the project manager take? (Choose three)
Answer : A, C, E
The project manager should take actions to address the issue of team member isolation, as it can affect the team's performance, morale, and communication. The project manager should not ignore the issue or leave it to the team members to resolve it by themselves, as this may worsen the situation or create conflicts. The project manager should also not identify the isolated team member as a risk and document it in the risk register, as this may be seen as blaming or stigmatizing the individual. Instead, the project manager should do the following:
Arrange and conduct team-building sessions to improve team effectiveness. Team-building activities can help to foster trust, collaboration, and cohesion among team members. They can also help to resolve interpersonal issues, clarify roles and expectations, and enhance team identity and culture. Team-building sessions can be formal or informal, and can include exercises, games, workshops, or social events. The project manager should plan and facilitate the team-building sessions according to the team's needs, pReference, and goals.
Get feedback from other team members to understand what led to this situation. The project manager should communicate with the other team members to understand their perspectives and opinions on why the specific team member is being isolated. The project manager should use active listening, open-ended questions, and empathy to elicit honest and constructive feedback. The project manager should also avoid making assumptions, judgments, or accusations, and instead focus on facts and feelings. The project manager should use the feedback to identify the root causes of the problem and possible solutions.
A vendor has manufactured a complex product. During a factory acceptance test, several deficiencies were identified. Product delivery is on the critical path, and any delay would impact project completion.
What should the project manager do?
Answer : A
The project manager should assess the schedule impact of the deficiencies identified during the factory acceptance test and evaluate the most feasible solution to keep the project on track. This may involve negotiating with the vendor, performing a schedule compression technique, or implementing a contingency plan. The project manager should also communicate the issue and the solution to the relevant stakeholders and update the project documents accordingly. The other options are not advisable, as they may compromise the quality of the product, increase the project risk, or create conflicts with the vendor.Reference: PMBOK Guide, 7th edition, page 112-113, 118-119, 122-123.