Pegasystems PEGAPCBA87V1 Exam Practice Test Instant Access

Question 1

An accident claim case creates a vehicle claim case for each vehicle involved in an accident.

Which two configurations prevent the accident claim case from resolving before all vehicle claims are resolved? (Choose Two)

AAdd a wait step to the accident claim case to wait until all vehicle claims have a status of Resolved.

BAdd each vehicle claim as a child case of the accident claim.

CAdd an optional process to pause the accident case until the vehicle claims are paid.

DAdd a parallel process for vehicle claims in the accident claim resolution stage.

Answer : A, B

These answers are correct because they prevent the accident claim case from resolving before all vehicle claims are resolved, as per the requirement. By adding each vehicle claim as a child case of the accident claim, you can create a case hierarchy that allows you to manage related cases together. By adding a wait step to the accident claim case, you can pause the parent case until all child cases reach a specific status, such as Resolved. Reference: https://academy.pega.com/library/87/pega-certified-business-architect-pcba-87v1 (Module 5: Case Hierarchy)

Question 2

In an insurance claim application, you have the following requirement: All claims must be resolved within 30 days. To meet this requirement you configure a service level. Where should the service level be configured?

AThe case type

BThe process

CThe stage

DThe step

Answer : A

To meet the requirement that all claims must be resolved within 30 days, you need to configure a service level on the case type. A service level on the case type defines a goal and deadline for resolving a case. You can also define actions to take when a case reaches or exceeds its goal or deadline, such as sending an email notification or escalating the urgency. The other options are either incorrect or irrelevant for this requirement. Reference: https://docs-previous.pega.com/case-management/87/defining-service-levels-case-types

Question 3

What two visualizations can you use to present insight data on the Explore Data landing page? (Choose Two)

AList

BCSV file

CInteractive chart

DExportable data page

Answer : A, C

You can use a list or an interactive chart to present insight data on the Explore Data landing page. A list displays the data in a tabular format, while an interactive chart displays the data in a graphical format, such as a pie chart or a bar chart. You can also filter, sort, group, and drill down the data in both types of visualizations. Reference: https://community.pega.com/knowledgebase/articles/reporting/86/viewing-insights-explore-data-landing-page

Question 4

A retail company wants to provide a tracking tool for customers to enter their order number and see the order status, package location, and estimated delivery date. A small number of customers have requested a visualization tool that allows them to see a map with the path their package has traveled.

Which option fits the scope for the minimum lovable product (MLP) based on Pega best practices?

AA view that presents the order status and delivery date details

BA view where the customer can enter their order number

CA view that presents the order status, delivery date details, and a map with the path the package has traveled

DA view that updates with order status and delivery date details when the customer enters the order number

Answer : D

This option fits the scope for the minimum lovable product (MLP) based on Pega best practices. An MLP is the smallest version of an application that delivers value to customers and stakeholders while meeting their core needs and expectations. Pega best practices suggest that you should focus on building an MLP that solves one problem well, provides immediate feedback, and creates positive emotions for users. The option D satisfies these criteria by allowing customers to enter their order number and see the order status and delivery date details in one view. Reference: https://community.pega.com/knowledgebase/articles/application-development/86/defining-minimum-lovable-product

Question 5

When an auto accident claim is resolved in the Resolve stage, email notifications must be sent automatically to the adjuster who inspected the car, to the insured party, and to the insurance agent who verified the claim.

How do you configure the resolve process to support this requirement?

ARoute an Approval step to the required participants.

BAdd a Send Email step and include all required participants.

CRoute the email to all the recipients in a Collect Information step.

DAdd a Send Email step as an optional action.

Answer : B

To send email notifications automatically to the adjuster, the insured party, and the insurance agent when an auto accident claim is resolved, you need to add a Send Email step to the resolve process and include all required participants as recipients. You can use fields, participants, or user references to identify the recipients. The other options are either incorrect or irrelevant for this requirement. Reference: https://academy.pega.com/topic/email-correspondence/v1 https://docs-previous.pega.com/case-management/87/sending-emails

Question 6

An event center has a case type that allows customers to book a dining room for events. After customers provide basic information and indicate whether they want catering for the event, the following behavior occurs:

If customers do not ask for catering, they receive a rental rate quote for the dining room.

If customers indicate that they want catering for the event, they must choose a menu before they can receive a quote.

Which two options do you use to configure the case type to achieve the requested behavior' (Choose Two)

ACreate a process for customers to indicate menu preferences. Add the process as a case-wide optional action.

BCreate parallel processes for providing menu preferences and for providing the customer with the rental rate quote.

CCreate a checkbox for customers to indicate whether they want catering for the event. Add a decision shape that evaluates whether the customer checks the box.

DConfigure the menu preferences and appointment date fields with a visibility condition if the customer selects the catering checkbox.

Answer : C, D

To display the Select hotel amenities section only if customers indicate that they want catering for the event, you need to create a checkbox for customers to select and add a decision shape that evaluates whether the checkbox is selected or not. If the checkbox is selected, the case life cycle proceeds to the Select hotel amenities section; otherwise, it skips that section and goes to the next step. You also need to configure the menu preferences and appointment date fields with a visibility condition that depends on the checkbox value, so that they are only displayed when customers want catering for the event. The other options are either incorrect or irrelevant for this requirement. Reference: https://docs-previous.pega.com/user-interface/87/controlling-visibility-ui-elements https://docs-previous.pega.com/case-management/87/adding-decision-shapes-case-life-cycles

Question 7

Which two of the following use cases do you implement by using one or more calculated fields' (Choose Two)

AAn accountant wants to list the largest order for the last month, for each customer account.

BA project manager wants to estimate the cost of painting a banquet hall based on labor and materials required.

CA sales representative wants to quote the cost of an insurance policy based on selected coverage options.

DA certification manager wants to determine the number of exams conducted at each testing facility in the current quarter.

Answer : B, C

Calculated fields are fields that derive their values from other fields or expressions. You can use calculated fields to implement use cases that require calculations based on user inputs or data sources, such as estimating costs, quoting prices, computing discounts, etc. For example, you can create a calculated field that multiplies the labor hours by the hourly rate to estimate the labor cost for painting a banquet hall, or a calculated field that adds up the premiums for different coverage options to quote the cost of an insurance policy. Reference: https://community.pega.com/knowledgebase/articles/user-interface/86/creating-calculated-fields

Pegasystems PEGAPCBA87V1 Certified Pega Business Architect (PCBA) 87V1 Exam Practice Test