A report needs to list the user ID of the manager of the operator who creates a time-off case. The report provides information from the MyCo-HR-SelfService-Work-TimeOff and Data-Admin-Operator-ID classes.
Which two options independently satisfy the business outcome? (Choose Two)
Answer : A, C
A: Configuring a class join on the report definition allows you to join the operator information to each case, enabling you to list the user ID of the manager associated with the operator who creates a time-off case.
C: Using an association rule to join operator information to each case accomplishes the same objective by defining a reusable join that can be referenced in multiple reports. Reference: Pega official documentation on report definitions and associations.
Select the three Pega best practices for developing activities. (Choose Three)
Answer : A, C, E
Pega best practices recommend keeping activities short to enhance maintainability and readability. Custom Java steps should be limited to reduce complexity and potential errors. Activities should also be limited in general, with preference given to other rule types that are more declarative and less procedural, like data transforms, to improve application performance and maintainability. Reference: Pega SSA course materials on activity best practices.
A music production company's application contains the following classes:
A requirement states that users assigned the role "Manager" can edit objects related to any studio work.
At which position in the class hierarchy do you configure an Access of Role to Object (ARO) record to satisfy this requirement?
Answer : C
To satisfy the requirement that users assigned the role 'Manager' can edit objects related to any studio work, the Access of Role to Object (ARO) record should be configured at the 'UPlusMusic-Production-Work-Studio-' level (C). This level is the common parent class for all studio-related work, such as Recording and Editing. By setting the ARO at this level, it ensures that managers have the necessary permissions to edit any object that falls under the studio work hierarchy, without having to set permissions at each individual subclass level. Reference: Pega Community documentation on class hierarchy and Access of Role to Object configuration.
Which three items are generated and displayed in the compliance score of an application? (Choose three.)
Answer : A, C, E
The compliance score of an application is generated based on several factors, including the number of rules with warnings, the number of rules with unjustified warnings, and the percentage of compliant rules in the application. This score helps to identify potential issues with rule compliance and areas that may need attention. Reference: Pega Platform Help - Compliance score.
If a customer reports an issue with their order, an Investigation case is created. All investigation cases are higher priority than other case types.
What configuration supports this requirement?
Answer : B
To support the requirement that all investigation cases are higher priority than other case types, create a service-level agreement (SLA) rule and increase the initial urgency (B). By setting a higher initial urgency on the SLA rule for Investigation cases, you ensure that these cases are prioritized over others from the moment they are created. This configuration directly influences the assignment urgency and worklist prioritization, aligning with the business requirement. Reference: Pega Community documentation on service-level agreements and case prioritization.
A global application with infrastructure nodes located throughout the world requires certain operations to start executing at midnight GMT.
Select two possible designs for this use case. (Choose Two)
Answer : B, C
To start operations at a specific GMT time regardless of where the server is located, you would use the Queue-For-Processing method in an activity. This method adds a task to a queue to be processed either by a standard or a dedicated queue processor. A dedicated queue processor can be configured to operate on a schedule, so it can start processing at midnight GMT. Reference: Pega SSA course materials on queue processors and timed events.
What is the purpose of the Policy Verification landing page when configuring a security solution in Pega Platform?
Answer : A
The purpose of the Policy Verification landing page in Pega Platform is to test if a user has the required access to a case (A). This tool allows administrators and developers to verify access control policies by simulating how the policies would apply to different users, ensuring that the security configurations align with the application's requirements and that users have appropriate access levels to cases and data. Reference: Pega Community documentation on security policies and Policy Verification tool.