Answer : A, B, C
The question asks about Cloud NGFW management tasks performed inherently by the service within AWS and Azure. This means we are looking for tasks that are automated and handled by the Cloud NGFW service itself, not by the customer.
Here's a breakdown of why A, B, and C are correct and why D and E are incorrect, referencing relevant Palo Alto Networks documentation where possible (though specific, publicly accessible documentation on the inner workings of the managed service is limited, the principles are consistent with their general cloud and firewall offerings):
A . Horizontally scaling out to meet increased traffic demand: This is a core feature of cloud-native services. Cloud NGFW is designed to automatically scale its resources (compute, memory, etc.) based on traffic volume. This eliminates the need for manual intervention by the customer to provision or de-provision resources. This aligns with the general principles of cloud elasticity and autoscaling, which are fundamental to cloud-native services like Cloud NGFW. While explicit public documentation detailing the exact scaling mechanism is limited, it's a standard practice for cloud-based services and is implied in the general description of Cloud NGFW as a managed service.
B . Installing new content (applications and threats): Palo Alto Networks maintains the threat intelligence and application databases for Cloud NGFW. This means that updates to these databases, which are crucial for identifying and blocking threats, are automatically pushed to the service by Palo Alto Networks. Customers do not need to manually download or install these updates. This is consistent with how Palo Alto Networks manages its other security services, such as Threat Prevention and WildFire, where content updates are delivered automatically.
C . Installing new PAN-OS software updates: Just like content updates, PAN-OS software updates are also managed by Palo Alto Networks for Cloud NGFW. This ensures that the service is always running the latest and most secure version of the operating system. This removes the operational burden of managing software updates from the customer. This is a key advantage of a managed service.
D . Blocking high-risk S2C threats in accordance with SOC2 compliance: While Cloud NGFW does block threats, including server-to-client (S2C) threats, the management of this blocking is not inherently performed by the service in the context of SOC2 compliance. SOC2 is an auditing framework, and compliance is the customer's responsibility. The service provides the tools to achieve security controls, but demonstrating and maintaining compliance is the customer's task. The service does not inherently manage the compliance process itself.
E . Decrypting high-risk SSL traffic: While Cloud NGFW can decrypt SSL traffic for inspection (SSL Forward Proxy), the question asks about tasks inherently performed by the service. Decryption is a configurable option. Customers choose whether or not to enable SSL decryption. It is not something the service automatically does without explicit configuration. Therefore, it's not an inherent management task performed by the service.
In summary, horizontal scaling, content updates, and PAN-OS updates are all handled automatically by the Cloud NGFW service, making A, B, and C the correct answers. D and E involve customer configuration or compliance considerations, not inherent management tasks performed by the service itself.
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