Microsoft MS-220 Troubleshooting Microsoft Exchange Online Exam Practice Test

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Total 105 questions
Question 1

You need to resolve the issue reported by User3. Which registry key should you create?



Answer : A


Question 2

A company uses Exchange Online.

A user receives a non-delivery report when sending emails from the Exchange environment to external recipients. You perform a message trace and discover that emails are not being sent from the Exchange environment.

You need to identify the component that is causing the issue.

Which component is causing the issue?



Answer : B


Question 3

A company uses Exchange Online.

A user named User1 receives a notification that their mailbox is full.

You verify that User1's mailbox size is 49.8 GB.

You need to increase the maximum size of User1's mailbox to 99 GB.

Which two actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.



Question 4

A company uses a Microsoft Exchange Server 2019 hybrid environment.

Users hosted on Exchange Online report that they cannot view Exchange Server users' free/busy information. Exchange Online users can view free/busy information for other Exchange Online users. Exchange Server users can view free/busy information for other Exchange Server users.

You need to troubleshoot why Exchange Online users cannot view free/busy information for Exchange Server users.

What are two possible ways to achieve this goal? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.



Answer : A, B


Question 5

A company uses a Microsoft Exchange Server 2019 hybrid environment.

You migrate an Exchange Server mailbox to Exchange Online.

You observe that the data consistency score (DCS) indicates the Investigate status.

You need to troubleshoot the reason for the DCS status.

Which cmdlet should you use?



Answer : C


Question 6

A company has a Microsoft Exchange Server 2019 hybrid environment. The company enables Office 365 Message Encryption (OME) and journaling. You discover that there are encrypted emails in the journaling mailbox. You need to ensure that all journaled emails are decrypted. Which command should you use?



Answer : B


Question 7

A company uses Exchange Online.

A user configures a Microsoft Outlook rule to forward email to external recipients. The user reports that emails are not being automatically forwarded. You need to resolve the issue. What should you configure?



Answer : A


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Total 105 questions