Microsoft MS-220 Troubleshooting Microsoft Exchange Online Exam Practice Test

A company uses Exchange Online.

Journaling is enabled for external emails only. The administrator notices that the journaling mailbox is unreachable and that journal reports were not delivered for the past couple of days. The administrator resolves the mailbox issue.

You need to ensure that even if the primary journaling mailbox is unreachable, the journal reports will be delivered.

What should you do?

A company uses Exchange Online. External sharing is disabled.

A user reports that they are unable to share their calendar with an external recipient.

You need to resolve the issue.

Solution: Instruct the user to send the ICS URL to the external recipient.

Does the solution meet the goal?

A company uses Exchange Online. External sharing is disabled.

A user reports that they are unable to share their calendar with an external recipient.

You need to resolve the issue.

Solution: Configure a mail flow rule to allow meeting requests from the user.

Does the solution meet the goal?

A company uses Exchange Online.

A user named Admin1 receives an error message when attempting a compliance search.

Admin1 needs to perform the following actions:

Create, edit, delete, and control access to Core and Advanced eDiscovery cases

Use the Content Search tool in the Microsoft 365 compliance center.

Place mailboxes' content on hold.

Perform bulk removal of data matching the criteria of a content search.

You need to determine the role group required by Admin1.

Which role group should you assign to Admin1?

A company uses Exchange Online.

A user named User1 schedules a meeting with a conference room mailbox named Conf1. Conf1 is already reserved for another meeting but does not automatically decline the conflicting meeting request.

You need to ensure that conflicting meeting requests sent to Conf1 are declined. What should you do?

A company uses Exchange Online.

A user reports that they did not receive an email from an external sender. You perform a message trace and observe the following in the message header SFV: BLK

You need to resolve the issue.

Solution: Remove the sender's email address from the recipient's block list.

Does the solution meet the goal?

A company uses Exchange Online. The company configures a transport rule that appends a disclaimer to emails from external senders.

Users report that they are unable to accept calendar invitations from external senders.

You need to ensure that users can accept calendar invitations.

What are two possible ways to achieve this goal? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.