Microsoft MS-220 Troubleshooting Microsoft Exchange Online Exam Practice Test

A company uses Exchange Online.

A user reports they are not receiving emails with attachments from known senders.

You need to troubleshoot the issue.

Which two policies should you review? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

A company uses Exchange Online. The company creates a public folder mailbox named Pub1.

A user named User1 reports they are unable to access Pub1.

User1 reports they receive the following error message after you configure the permission on Pub1:

There is no existing permission entry found for user: User1

You need to resolve the issue. Which cmdlet should you use?

A company uses Exchange Online. The company configures the following retention tags:

* Inbox: Delete in 365 days.

* Deleted Items: Delete in 30 days.

A user receives an email on April 27, 2022 and deletes the email on May 28, 2022. You need to determine the retention period of the email. On which date will the email expire?

A company uses a Microsoft Exchange Server 2019 hybrid environment. User mailboxes are hosted on the Exchange Server. You observe that user mailboxes are configured to automatically forward emails to external recipients. You need to identify which mailboxes are automatically forwarding emails. What should you use?

You need to resolve the issue reported by User4. Which role should you assign?

A company uses Exchange Online.

A user receives a non-delivery report when sending emails from the Exchange environment to external recipients. You perform a message trace and discover that emails are not being sent from the Exchange environment.

You need to identify the component that is causing the issue.

Which component is causing the issue?

You need to troubleshoot the issue reported by users in the Tailspin AD tree. What should you review?