Microsoft MB6-897 Exam Practice Test Instant Access

Question 1

You are making a sale to a customer using a point of sale (POS) register.

After initially deciding to pay partially with the first credit card, the customer chooses instead to pay in full with a second credit card.

You need to remove the first credit card from the transaction.

What should you do?

ASelect The payment line for the partial payment and click Void payment

BSelect the payment line tor the partial payment and click Void line

CSelect the payment line for the partial payment and click Void transaction

DTender the remaining amount and return the sale.

Answer : A

Question 2

Which statement regarding linking a product to a product category is true?

AThe product must be associated with one or more product attributes.

BThe product cannot have variations.

CThe product must be created by using product configurator.

DThe product can have a template for variants.

Answer : D

Question 3

You start using the order holds feature for your store.

What is the purpose of the minimum score parameter?

Adetermines when an order must be placed on a system fraud hold code

Bqualifies an order for a hold code

Ccreates an override against the Hold code

Dclears the hold code for an order

Answer : A

Question 4

You need to extend a 10 percent discount to all employees at a partner company. What should you do?

ACreate an affiliation with special pricing and assign it to each customer account that is related to the employees at the partner.

BCreate a new target market for the customer accounts that are related to each employee.

CCreate a new product category hierarchy and generate new trade agreements.

DCreate a new discount for the retail channel.

Answer : A

Question 5

You need to link a discount promotion to a product category.

Which two hierarchies can you use? Each correct answer presents a complete solution.

Asales category hierarchy

Bretail product hierarchy

Cretail channel navigation hierarchy

Dsupplemental retail hierarchy

Answer : A, B

Question 6

Which three options can you configure on the Picking workbench form? Each correct answer presents a complete solution.

Aprice group

Bline matching criteria

Cgroup criteria

Ditem group

Eorder matching criteria

Answer : B, C, E

Question 7

You receive a box of returned items from a customer. After inspecting the items, you determine that an item is damaged.

You need to send a new item to me customer.

What should you do?

ACreate a movement journal to remove the item from inventory. Then, create a new sales order to ship a new item.

BCreate a quality order to enter the details of the inspection, and then validate the results.

CApply a disposition code to scrap the item in your inventory. Then, send a replacement to the customer.

DPlace the original sales order on hold. Add a note for the customer service representative to call the customer.

Answer : C

Microsoft MB6-897 Microsoft Dynamics 365 for Retail Exam Practice Test