Microsoft MB-240 Microsoft Dynamics 365 Field Service Functional Consultant Exam Practice Test

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Total 196 questions
Question 1

A dispatcher asked you to customize Fulfillment Preferences in Dynamics 365 Field Service to influence how the schedule assistant displays results for single-day requirements. You need to create a fulfillment preference.

Solution: Intervals define the time slots for displaying schedule assistant results and influence the start time for subsequent bookings. Does this meet the goal?



Answer : B


Question 2

A dispatcher asked you to customize Fulfillment Preferences in Dynamics 365 Field Service to influence how the schedule assistant displays results for single-day requirements. You need to create a fulfillment preference.

Solution: Reset intervals per time group detail impacts the appointment sequence, ensuring even distribution within time group limits.

Does this meet the goal?



Answer : B


Question 3

The ability to work offline with a mobile device is key requirement for your customer. You need to ensure entities and fields are available for offline use. What should you do?



Answer : B


Question 4

You need to make sure that only a specific set of resources are allowed to be scheduled to perform certain work orders. Which type should you select when you create a resource requirement preference?



Answer : C


Question 5

You configured Dynamics 365 Field Service for a construction company.

The company needs the ability to create a bookable resource to send a group of individuals with different skillsets, along with building equipment, to the construction site to perform construction work for a period of two months.

When you create a bookable resource record, what should you set as the resource type?



Answer : D


Question 6

You are setting up assets for a customer.

The VP of Field Service wants to have greater visibility to all the serialized components of an asset in a hierarchical view.

Solution: You create an Asset Category and associate it with each component and use the Location Tree for viewing. Does this meet the goal?



Answer : B


Question 7

You are implementing Dynamics 365 Field Service for a health care institution. Each day, the institution receives a large number of appointment requests for pediatricians.

You have the following requirements:

* create a daily schedule for pediatricians with a frequency of 30 minutes for each slot.

* provide a full-day schedule with start times and end times.

Solution: You create a fulfillment preference with a start time and end time with a duration of 30 minutes for the whole day. create a requirement group, and book it with the schedule assistant

Does this meet the goal?



Answer : B


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Total 196 questions