Microsoft MB-220 Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant Exam Practice Test

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Total 248 questions
Question 1

The default email footer for your organization is a content block that can be added by users when they create emails.

You need to ensure that the content and layout of the footer CANNOT be changed by users after the content block is added to an email.

What should you do?



Answer : A


Question 2

You need to send follow-up emails based on the closing of an Opportunity in Dynamics 365 Sales. You decide to create a custom trigger in Dynamics 365 Customer Insights - Journeys. Which condition must be met to use the trigger in a journey?



Answer : A


Question 3

You are using Dynamics 365 Customer Insights - Journeys to manage events.

You need to set up the venue for an upcoming in-person event. The event brief says you must indicate Wi-Fi availability and floor plan as part of your setup.

Which two actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.



Answer : A, E


Question 4

You are configuring Dynamics 365 Customer Insights - Journeys for an upcoming online event.

You have the following requirements:

* The ability to use breakout rooms.

* Event registration must be supported.

Which type of Microsoft Teams event should you use?



Answer : D


Question 5

Your organization is launching a new brand and product line named Fourth Coffee.

As part of the launch strategy, the marketing team is planning a large event. The team wants to send email invitations using launch@fourthcoffee.com as the From email address.

You need to set up the domain authentication for the new brand.

Which domain should you set up?



Answer : A


Question 6

You are pan of the marketing department at AdventureWorks Cycles and recently started using Dynamics 365 Customer Insights - Journeys.

You want to know the results of the different marketing activities run across the organization. Specifically, the statistics, analytics, and key performance indicators (KPIs) based on your marketing results.

On which three entities can you find this information? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.



Answer : A, C, E


Question 7

You are working on marketing page templates

You want to make it easier for marketing users to filter the best matched template from the template gallery. Which two attributes can you use to categorize the templates? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.



Answer : A, B


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Total 248 questions