A company uses Dynamics 365 Sales.
Sellers frequently encounter issues with duplicate records in the system, based on an individual's full name and email address. The sellers require a low-code solution to proactively warn a seller about a duplicate record when a lead is qualified.
You need to recommend a solution.
What should you recommend?
Answer : B
A sales team uses the out-of-the-box Kanban board to view the All Opportunities list. A read-only grid is displayed for all other views. You must display the same Kanban board when sales team members view the My Open Opportunities list. You need to configure the view for the sales team members. What should you add to the view?
Answer : C
A company is evaluating Dynamics 365 Sales to replace an existing customer relationship management (CRM).
An IT manager observes that the company requires 20 custom tables. The company wants the most cost-effective solution.
You need to recommend a license type to the company.
What should you recommend?
Answer : B
A company deploys Dynamics 365 Sales Enterprise.
Users must be able to view account and contact records but not edit or add information to those records.
You need to set up user access.
What should you do?
Answer : D
A company has two departments. Each department uses only custom forms and views designed for each department. Currently, all users can view all forms and views.
The company wants to improve usability for its users.
You need to limit users to only individual department forms and views.
What should you do?
Answer : D
A company uses Dynamics 365 App for Outlook for all Dynamics 365 Sales users.
Some salespeople want to automatically trade and link emails to Dynamics 365 Sales records.
You need to assist salespeople with automatic email tracking.
What should you do?
Answer : C
A company uses Dynamics 365 Sales with Microsoft Exchange and server-side synchronization All users have approved mailboxes. Some users report that emails will not send. You need to resolve the Issue. What should you do?
Answer : A