IIBA Entry Certificate in Business Analysis Exam Practice Test

Answer : D

Confirming elicitation results is a critical step in the business analysis process. It ensures that the information gathered during elicitation is not only accurate but also aligns with other information. This confirmation process involves reviewing the elicited information to identify any discrepancies, errors, omissions, or conflicts.By doing so, business analysts can guarantee that the information used as input for further analysis and decision-making is reliable and consistent, which is essential for the success of any business initiative.Reference: The importance of confirming elicitation results for accuracy and consistency is highlighted in the BABOK Guide, which serves as a standard for the practice of business analysis12.

Answer : A

User stories are a technique used in business analysis to represent a small, concise statement of functionality or quality needed to deliver value to a specific stakeholder. They are expressed by presenting the role, the goal, or the value and are a fundamental component of Agile methodologies. User stories help teams understand what the stakeholders need without going into excessive detail, allowing for iterative development and refinement of requirements.

Answer : C

The core concept that defines a specific way of satisfying one or more needs in a context is 'Solution'. According to the Business Analysis Core Concept Model (BACCM), a solution satisfies a need by resolving a problem faced by stakeholders or enabling stakeholders to take advantage of an opportunity. It is a specific response to a need within a given context, and it can vary significantly from one organization to another as different organizations or situations may require different solutions.

Answer : C

In the context of business analysis, elicitation is the practice of collecting information from stakeholders and other sources. Observation is a key elicitation technique where the business analyst (BA) actively watches how users interact with a system or how processes are carried out. This technique allows the BA to gather insights that might not be captured through direct inquiries, as people may not be aware of their own work habits or may not communicate them effectively. Observation can be particularly useful for identifying discrepancies between what people say they do and what they actually do, leading to a more accurate understanding of the current state and requirements.

Answer : A

In the context of business analysis, a requirements viewpoint refers to a perspective or lens through which requirements are formulated and understood. A use case is an example of a requirements viewpoint because it represents a sequence of actions, typically involving an actor and a system, to achieve a goal.Use cases are used to capture functional requirements and describe how users will interact with a solution.Reference: The BABOK Guide mentions use cases as a tool within the requirements analysis and design definition, which aligns with the concept of a requirements viewpoint1.

Answer : C

The task of defining design options involves identifying, exploring, and describing different ways of meeting the business need. This includes defining the solution approach, identifying opportunities to improve the business, allocating requirements across solution components, and representing design options that achieve the desired future state.It is about considering various possibilities that could be created (building), purchased (buying), or a combination of both, to satisfy the business need.Reference: The information is based on the BABOK Guide, specifically the section on 'Define Design Options' which outlines the purpose and activities involved in this task12.

Answer : B

Document analysis is a technique used in business analysis for eliciting information by reviewing existing documentation. This can include analyzing current business documents, user manuals, and any other material that provides insight into the business environment or existing organizational assets. It helps in understanding the current state of affairs, identifying requirements, and uncovering areas for improvement.

It is a research technique that is used to elicit business analysis information with contextual understanding and requirements.