IIBA Certificate of Capability in Business Analysis CCBA Exam Practice Test

A project is being initiated to enhance an on-line product because sales have declined for over a year. The company leader's ant confident that all of the skills needed to improve the product exist within the company. By enhancing the product, sales will increase and new customers will emerge. A business analyst (BA) will help the enhancement project by first:

A newly implemented personal loan financing system has been in operation for one month. The business objective is to reduce the loan processing time from 11 days to 3 days but it is currently occurring in 4.5 days. What must the business analyst (BA) do next?

The business analysis deliverables went through a formal performance review process. The performance report stated that changes to the business analysis approach must be made in order to maximize the project's chances of success. Who must be consulted regarding these changes before they are implemented in this project?

A change is desired in a project after the requirements are signed off and after technical design has started. The stakeholders want an additional product to be developed as part of the project. What tool can be used by the business analyst (BA) to assess the impact of the change?

A business analyst (BA) is managing stakeholder collaboration to ensure positive reactions are capitalized upon. There is uncertainty as to whether the correct stakeholders have been identified. Which technique can be used to correct this situation?

A business analyst (BA) plans to organize a focus group to bring all the interested parties together and discuss the issues and possible risks for the new initiative. Due to the geographical differences of each participant a videoconferencing service will be used to satisfy stakeholder preferences. Which approach is the BA defining?

A business analyst (BA) is in the process of specifying the confirmed results of a requirements elicitation workshop. Which of the following help to ensure that the correct information about the requirements is provided to the participants?