IIBA CCBA Exam Practice Test Instant Access

Question 1

A business analyst (BA) is defining relationships between business requirements and solution components. Which guideline will the BA use to accomplish this?

AChange Strategy

BSolution Scope

CSolution Objectives

DDomain Knowledge

Answer : B

The business analyst will use the solution scope as a guideline to define the relationships between business requirements and solution components.The solution scope describes the boundaries of the solution, including what is in scope and what is out of scope, as well as the key assumptions and constraints that affect the solution1. By using the solution scope, the BA can ensure that the requirements and the solution components are aligned with the business needs and the stakeholder expectations, and that they do not conflict with each other or introduce unnecessary complexity or risk.

Question 2

A business analyst (BA) has set up a number of elicitation workshops with key subject matter experts (SMEs) on a new project. All SMEs have accepted the workshop invitations except for the legal SME who has not responded to any invitations. The first workshop is scheduled for next week and the BA has tried unsuccessfully to reach the legal SME by phone. How should the BA proceed?

ARe-check the legal SMEs schedule and re-arrange all of the workshops based on vacancies in his or her public calendar

BDrop by the legal SMEs desk and have an informed chat about how important his or her involvement and input is on the project

Cproceed with the first workshop and capture the non-response as a project issue for the project manager to address

DEscalate the non-response to the legal SMEs manager via email and request that they make the legal SME attend

Answer : C

Elicitation workshops are a technique that involves bringing together a group of stakeholders to elicit, analyze, and validate requirements for a project. Elicitation workshops require careful planning, preparation, and facilitation to ensure that the objectives are met and the outcomes are documented. Elicitation workshops also depend on the participation and collaboration of the relevant stakeholders, especially the subject matter experts who have the knowledge and expertise on the project domain.

If the business analyst has set up a number of elicitation workshops with key subject matter experts on a new project, and one of them has not responded to any invitations, the business analyst should proceed with the first workshop and capture the non-response as a project issue for the project manager to address. This is the best course of action because it allows the business analyst to continue with the planned elicitation activities and avoid delays or disruptions to the project schedule. It also ensures that the non-response is communicated and escalated to the appropriate authority, who can take the necessary actions to resolve the issue and ensure the involvement and input of the legal SME in the future workshops.

Question 3

As a business analyst, you must identify activities in your business analysis approach. Which one of the following is useful for identifying activities?

AProject management input

BBABOK

CA list of deliverables

DWBS

Answer : D

A work breakdown structure (WBS) is a tool that decomposes the project scope into smaller, manageable components. A WBS is useful for identifying activities in the business analysis approach, as it helps to define the tasks, dependencies, and resources required for each deliverable. A WBS also helps to estimate the effort, duration, and cost of the business analysis work, as well as to monitor and control the progress and quality of the deliverables. A WBS is different from project management input, which is an input to the business analysis approach, not a tool for identifying activities; BABOK, which is a guide that provides the best practices and standards for business analysis, not a tool for identifying activities; and a list of deliverables, which is an output of the business analysis approach, not a tool for identifying activities.Reference:

CCBA Handbook, page 15

[BABOK Guide], page 38

[Business Analysis for Practitioners: A Practice Guide], page 42

[Business Analysis: The Question and Answer Book], page 28

Question 4

A team of business analysts (BAs) identified policies that dictate how the organization grants paid time off for its employees and the associated business rules. What is this team of BAs trying to do?

AAnalyze the benefits information

BAnalyze the current state of the enterprise

CIdentify hidden business rules

DExplore human resources documentation

Answer : B

The scenario describes a task that involves identifying policies and business rules that govern how the organization grants paid time off for its employees. This is an example of analyzing the current state of the enterprise, which is a technique used by business analysts to understand the existing situation, problems, and needs of the organization. Analyzing the current state of the enterprise helps to establish a baseline for the business analysis work and identify the gaps and opportunities for improvement.

Question 5

A business analyst (BA) is working on a project to revise the way a company bills its customers. At the end of the project, the BA creates the following matrix:

AStakeholder analysis

BRoot cause analysis

CBusiness capability analysis

DStrategy analysis

Answer : A

Comprehensive and Detailed The BA created aStakeholder Analysis Matrix, which helpsidentify, categorize, and analyze stakeholder influence, needs, and engagement levelsin the project.

BABOK Guide (Chapter 4.2 - Conduct Stakeholder Analysis)states that stakeholder matriceshelp align project activities with stakeholder expectations.

Root cause analysis (Option B)is used for diagnosing problems.

Business capability analysis (Option C)evaluates the organization's ability to execute strategy.

Strategy analysis (Option D)focuses ondefining business goalsrather than managing stakeholder interactions.

Question 6

A business analyst (BA) is verifying a set of requirements. One of the requirements is ''After the customer has received an email confirmation, the customer is likely to access the order status in the order history which is available upon order submission.'' Which one of the following requirements quality characteristic is breached?

AConcise

BPrioritized

CAtomic

DUnderstandable

Answer : C

The requirement ''After the customer has received an email confirmation, the customer is likely to access the order status in the order history which is available upon order submission'' is not atomic because it includes multiple actions and outcomes within a single requirement. An atomic requirement should be independent, complete, and capable of being understood and implemented on its own without needing to refer to other requirements.

Question 7

After a number of requirements elicitation workshops, the business analyst (BA) notices that two business stakeholders did not speak up during any of the discussions. What should the BA do in the next workshop?

AAllow only the two stakeholders to speak, so that other stakeholders are able to hear their input.

BProceed as normal, assuming that the two business stakeholders will speak up if and when they are ready

CAsk all attendees for their input, ensuring that each stakeholder is given time to speak and provide their opinion

DOmit the two stakeholders from the next meeting since they do not seem to be engaged or interested

Answer : C

The BA should ask all attendees for their input, ensuring that each stakeholder is given time to speak and provide their opinion in the next workshop. This will help to encourage participation and engagement from all stakeholders, especially those who did not speak up during previous discussions. It will also help to elicit diverse perspectives and feedback on the requirements from different stakeholders.The BA should use facilitation skills such as active listening, questioning, paraphrasing, summarizing, etc., to create a positive and collaborative environment for stakeholder interaction4.Reference:4: BABOK Guide v3, Section 4.4

IIBA CCBA Certificate of Capability in Business Analysis CCBA Exam Practice Test