IIBA CBAP Exam Practice Test Instant Access

Question 1

An organization is trying to streamline its current processes to improve performance and reduce costs. A business analyst (BA) conducted a process improvement workshop and identified the following issues as the top three items to be addressed:

1: There are multiple teams to define systems, functionality, and content, in many instances, multiple teams are defining the same functionalities while other functionalities are not being defined at all. leading to unclear understanding of business requirements.

2: Product specification forms are published each year. A comparison tool is used to evaluate specification differences between yearly releases; but does not adequately identify changes between versions and needs to be improved.

3: Training consists of a new team member shadowing a seasoned team member. There are no written training materials or formal training sources therefore training is inconsistent and not meeting the needs of the organization.

What approach would help the BA to understand the functionality definition issues?

ABusiness Analysis Communication Plan

BBusiness Analysis Performance Assessment

CRisk Register

DRequirements Traceability Repository

Answer : D

The approach that would help the BA to understand the functionality definition issues is to use a requirements traceability repository, as this is a technique that helps to track the origin, dependencies, and relationships of the requirements throughout the business analysis process. A requirements traceability repository can help the BA to identify the sources, owners, and stakeholders of the requirements, as well as the changes, impacts, and risks associated with them. By using a requirements traceability repository, the BA can avoid duplication, inconsistency, and ambiguity in the functionality definition, and ensure that the requirements are aligned with the business needs and objectives.Reference: The answer can be verified from the following sources:

A Guide to the Business Analysis Body of Knowledge (BABOK Guide) Version 3, Chapter 6: Requirements Life Cycle Management, p. 209-210; Chapter 10: Requirements Traceability, p. 348-351.

Business Analysis for Practitioners: A Practice Guide, Chapter 4: Requirements Life Cycle Management, p. 99-100,

Question 2

Which of the following is the process of developing a document that formally authorizes a project or a phase?

ADefine Scope

BDevelop Schedule

CDevelop Project Charter

DCreate Work Breakdown Structure

Answer : C

Developing a project charter is the process of developing a document that formally authorizes a project or a phase. A project charter is a high-level document that defines the project vision, objectives, scope, deliverables, stakeholders, roles and responsibilities, assumptions, constraints, risks, and success criteria. It also identifies the project sponsor, the project manager, and the project budget and schedule. The project charter provides the direction and guidance for the project and serves as a reference point for future decisions and changes. The project charter is usually created by the project sponsor or the customer, in collaboration with the project manager and the business analyst, and approved by the key stakeholders.Reference: [IIBA BABOK Guide v3], section 5.1.1, page 161; [CBAP / CCBA Certified Business Analysis Study Guide], chapter 6, page 233;CBAP Sample Questions, question 245.

Question 3

You are the business analyst for your organization. For the past several months you have been completing the business analysis duties for the solution stakeholders. You now have, you believe, the solution requirements

identified and documented.

What must you now do with the requirements before proceeding?

AMake certain the stakeholders can pay for the solution and have them sign off on the requirements.

BPresent the solution to the project manager for his input.

CGet all of the stakeholders to sign off on the requirements.

DMake certain the stakeholders understand the requirements before they approve the requirements you've gathered.

Answer : D

According to the BABOK Guide, one of the tasks of the business analyst is to obtain stakeholder approval on requirements. This task involves ensuring that the stakeholders have a shared understanding of the requirements and that they agree on their validity and priority. The business analyst also has to address any concerns, issues, or conflicts that may arise during the approval process. The business analyst has to communicate the requirements clearly and effectively, using appropriate techniques and tools, such as presentations, prototypes, models, or simulations. The business analyst also has to document the approval decisions and track the status of the requirements throughout the project lifecycle. The other options are not relevant to this task. The stakeholders' ability to pay for the solution is not a factor in the approval of the requirements, but rather a factor in the feasibility and viability of the solution. The project manager's input on the solution is not a substitute for the stakeholder approval, but rather a complement to it. The project manager may have a different perspective and interest in the solution than the stakeholders. Getting all the stakeholders to sign off on the requirements is not enough to ensure their understanding and agreement. The business analyst has to verify that the stakeholders have reviewed and comprehended the requirements before obtaining their signatures.Reference:

BABOK Guide, Version 3, Section 4.5: Obtain Stakeholder Approval on Requirements, page 118-120.

Getting Back to Basics: Delivering Approved Requirements - Modern Analyst, paragraph 2-3.

Requirements approvals -- The Functional BA, paragraph 1-2.

Question 4

A popular department store chain wants to make computer upgrades as well as conduct a major remodeling effort to increase revenue to all their 100 stores over the next 2 years. The remodeling will occur in two phases. The two phases are required at each store and can be completed in any order, but each phase must be fully completed before the next phase can begin. Phase 1 will take approximately 32 weeks and will not require a store to be temporarily closed. Phase 2 will take approximately 20 weeks and will require a store to be temporarily closed.

In order to keep inventory level and total revenue for the department store chain at an operational level, 75% of the stores must remain open to the public at all times. Against the board of director's advice, the Chief

Executive Officer (CEO) made a decision to start and complete the top 25 revenue-producing stores in the first year to get those stores remodeled and fully operational.

A business analyst (BA) has been brought in to help with planning the project and gathering requirements. What activity should the BA do to determine which stores will be the first to start the renovations?

APerform document analysis for stores annual records

BSurvey store managers for number of customers per day

CConduct a focus group with store managers to determine which should be first

DBrainstorm with store managers on the current state of each store

Answer : A

The activity that the BA should do to determine which stores will be the first to start the renovations is to perform document analysis for stores annual records. Document analysis is a technique that involves reviewing existing documentation to elicit relevant information for the business analysis purpose. In this case, the BA needs to analyze the annual records of each store to identify the top 25 revenue-producing stores, as per the CEO's decision. This would provide the BA with objective and reliable data to prioritize the stores for the renovation project. The other options are not as effective or efficient as document analysis, because they rely on subjective or incomplete information from the store managers, who may have different opinions or preferences on which stores should be renovated first.Reference:

[BABOK Guide v3], Section 10.18: Document Analysis, p. 386-387

CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, Chapter 4: Requirements Elicitation and Collaboration, p. 149-150

Certified Business Analysis Professional (CBAP) Specialization, Course 2: Business Analysis: Requirements Elicitation and Analysis, Week 1: Elicitation Techniques, Video: Document Analysis

Question 5

The business analyst (BA) works in a global company and the majority of stakeholders are located in different countries The BA already explained the core requirements during the initial meetings. However due to the time zone differences it has been cumbersome to organize further meetings. What method should the BA use so the stakeholders can review the document before final approval?

AGroup collaboration

BBrainstorming

CE-mail

DCollaborative games

Answer : C

The method that the BA should use so the stakeholders can review the document before final approval is e-mail. E-mail is a communication technique that allows the BA to send and receive messages and documents electronically. E-mail can be used to share information, elicit feedback, confirm agreements, and document decisions. E-mail is suitable for situations where the stakeholders are geographically dispersed, have different time zones, or have limited availability for meetings. E-mail can also provide a record of the communication and the review process.Reference:

CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, Chapter 4: Elicitation and Collaboration, Section 4.3: Communicate Business Analysis Information, p. 175-176

A Guide to the Business Analysis Body of Knowledge (BABOK Guide), Version 3, Chapter 4: Elicitation and Collaboration, Section 4.4: Manage Stakeholder Collaboration, p. 118-119

Question 6

You are working with Terry on the conduct stakeholder analysis task as part of the business analysis duties in your company. Terry wants to know why it's so important to identify stakeholders so early in the business analysis duties.

Which one of the following statements best addresses the need to identify the stakeholders early on in the business analysis duties?

AIt's important to identify the stakeholders so the business analyst knows who to report to.

BIt's important to identify the stakeholders so the business analyst knows who to bill for the project.

CIt's important to identify the stakeholder so the business analyst can help ensure the timely delivery of the requirements deliverables.

DIt's important to identify the stakeholders so the stakeholders know who the business analyst is.

Answer : C

Identifying the stakeholders early on in the business analysis duties helps the business analyst to understand the needs, expectations, and interests of the stakeholders, as well as their influence and authority on the project. This helps the business analyst to plan and manage the requirements activities, communicate effectively with the stakeholders, and address any issues or conflicts that may arise. By involving the stakeholders throughout the business analysis process, the business analyst can ensure that the requirements deliverables are aligned with the stakeholder needs and expectations, and that they are delivered on time and within budget.Reference:

IIBA, A Guide to the Business Analysis Body of Knowledge (BABOK Guide), Version 3, 2015, p.30-311

IIBA, Business Analysis Competency Model, Version 4, 2018, p.142

Question 7

Robert is the business analyst for his organization and he's working with several stakeholders to identify the business need for an opportunity. Robert needs to identify the stakeholder that will be responsible for authorizing the actions needed in order to meet the identified business need.

Which stakeholder does Robert need to identify?

ASponsor

BCustomer

CImplementation Subject Matter Expert

DRegulator

Answer : A

A sponsor is a stakeholder who has the authority and responsibility to initiate, approve, support, and fund a project or a solution that will address a business need. A sponsor is also the primary decision maker and the ultimate owner of the project or the solution. A sponsor can help to define the business need, the solution scope, and the business case, as well as to authorize the actions needed to meet the identified business need. Robert needs to identify the sponsor as the stakeholder who will be responsible for authorizing the actions needed in order to meet the identified business need.Reference:BABOK Guide v3, page 50;CBAP / CCBA Certified Business Analysis Study Guide, page 158.

IIBA Certified Business Analysis Professional CBAP Exam Practice Test