What is the definition of "real property"?
Answer : C
Real property refers to land and anything permanently attached to it, including buildings, structures, and fixed machinery or equipment. This includes:
Land -- Natural terrain, lots, plots.
Buildings -- Homes, commercial offices, industrial spaces.
Fixed Equipment -- Machinery installed as part of the property (e.g., HVAC systems, elevators).
In contrast, personal property (Option A & D) includes movable items like furniture and appliances, while undeveloped land (Option B) does not account for infrastructure.
What is a technical measure that prevents unauthorized people from gaining access to a facility work order system?
Answer : A
The best security practice to prevent unauthorized access is Identification and Authentication. This process ensures that only authorized personnel can access a facility's work order system by:
Using secure logins (e.g., username/password, biometrics, multi-factor authentication).
Verifying user identities before granting system access.
Implementing role-based permissions to control system functions per user authorization level.
While data encryption (Option B) secures stored data, it does not control system access. Similarly, a proprietary user interface (Option C) is not a security measure on its own, and an HR employee database (Option D) is unrelated to system security.
What factors are included in the SMART approach to developing key performance indicators?
Answer : C
The SMART framework is a widely accepted method for developing Key Performance Indicators (KPIs) to ensure that goals are well-defined and achievable. The correct components of SMART are:
Specific -- Clearly define what needs to be accomplished.
Measurable -- Ensure that the progress can be tracked with quantifiable metrics.
Achievable -- Set realistic targets within resource constraints.
Relevant -- Align with broader organizational objectives.
Time-bound -- Establish deadlines for goal completion.
This approach enhances strategic facilities management by ensuring performance metrics are structured, actionable, and aligned with business goals.
What key requirements should you make sure a contractor possesses when evaluating whether to award a contract?
Answer : B
When awarding a contract, the key evaluation criteria should include:
Capability and capacity -- The contractor must have the expertise, workforce, and financial strength to complete the project.
Required insurance and bonds -- Ensures financial protection against liabilities and project risks.
Qualified, licensed, and trained staff -- Guarantees compliance with industry regulations and project quality standards.
This aligns with best practices in procurement and risk management for facility operations.
The facility manager has been asked to provide a listing of all properties owned and leased by the organization. In which system does the information typically reside?
Answer : B
A Computer-Aided Facility Management (CAFM) System is designed to manage real estate portfolios, space planning, and asset tracking. It provides centralized data on owned and leased properties, making it easier for facility managers to track leases, maintenance, and space utilization. This system supports strategic decision-making regarding property management.
A residential complex next to a facility manager's building has complained about light trespassing from the campus are
a. What is the BEST action to take to minimize the amount of light that escapes from your property?
Answer : B
Light trespass occurs when excessive artificial lighting spills into unintended areas, disrupting nearby communities. The best practice is to adjust fixtures by reducing height, using shields, and angling lights downward to focus illumination where needed. This minimizes glare and light pollution without compromising safety or security.
When in the bidding process can vendors receive clarification to improve the quality of their proposal?
Answer : C
A pre-bid meeting is held before the submission deadline to clarify scope, requirements, and evaluation criteria. It provides vendors an opportunity to ask questions and seek clarification, ensuring they understand project expectations and submit strong proposals. This step reduces errors, improves competition, and ensures fair evaluation.