IASSC ICYB IASSC Certified Lean Six Sigma Yellow Belt ICYB-IASSC Exam Practice Test

A ______________ is a graphical presentation of sample data that shows the number of times that a data point is a specific number.

When we create a Process Map we use a __________ to show the direction of work flow.

When a Belt wishes to clarify the activities of various departments in a Process Map she is creating she adds a feature to the map called ______________.

In an organization is the sum total of all the processes which occur in the business to take inputs and turn them into customer desired outputs is called the Value Chain.

As we attempt to find a commonality of terms to assess the performance of a broad range of processes we use a key metric called the DPMO which stands for __________________________?

As we conceive and define a LSS project one of the overriding things we hope to accomplish is to reduce the _____________________.

The following Business Case is constructed properly.

''During 2009 the commercial loan division experienced a 2.7% default rate versus a target of less than .5%. This costs the bank in excess of $250,000 quarterly.''