HRCI PHR - Professional in Human Resources Exam Practice Test

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Total 165 questions
Question 1

Which of the following is a communication that damages an individual's reputation in the community, preventing them from obtaining employment?



Answer : D

Defamation is a communication that damages an individual's reputation in the community, preventing him from obtaining employment or other benefts. Answer option B is incorrect. Constructive discharge occurs when an employer makes the workplace so hostile and inhospitable that an employee resigns. Answer option C is incorrect. The duty of loyalty requires that employees act in the best interest of the employer and not solicit work away from the employer to beneft themselves. Answer option A is incorrect. Gainsharing is a system of management used by a business to get higher levels of performance through the involvement and participation of its people. As performance improves, employees share financially in the gain (improvement). Gainsharing is about people working smarter together and not just working harder.


Question 2

You are leading a brief presentation for your company about the ERISA program your company participates in. What is ERISA used for?



Answer : A

ERISA is the Employee Retirement Income Security Act established in 1974. It protects the interests of those who participate in employee benefit plans. The plan established minimum participation and vesting standards for retirement plans.

Answer options B, D, and C are incorrect. These are not good definitions of the Employee Retirement Income Security Act.


Question 3

You are the HR Professional for your organization and you're completing a turnover analysis. You're considering that over the past year your organization has employed 1,238 employees and during that same period your organization has terminated 56 employees. Based on this information what is your organization's turnover for the past year?



Answer : C

The turnover analysis uses the simple formula of number of terminations/the number of employees during the same time period. In this example, it's 56/1238 for roughly 22.

Answer option A is incorrect. 56 is the total number of people that have been terminated.

Answer option D is incorrect. Turnover isn't described in ordinal terms.

Answer option B is incorrect. Turnover isn't described in ordinal terms.


Question 4

You have just hired a job candidate for a position in your company. You are now required by the Immigration and Control Act of 1986, to complete an employment eligibility form to verify the new employee's eligibility to work in the United States. Within how many days must you complete this form?



Answer : A

The HR Professional must complete the I-9 form within three days of hiring the new employee. Some parts of the form are to be completed by the employee and the remainder by the HR Professional.

Answer options C, D, and B are incorrect. You must complete the I-9 form within three days.


Question 5

Jane is preparing for an interview process for an open position within her company. Jane has prepared several questions for the interview. Inher questions, Jane is careful not to ask all of the following questions, except for which one?



Answer : A

Of all the questions, only choice A is a valid question that Jane should ask. Jane must be careful, not to offer questions that could be or interpreted as discriminatory.

Answer option C is incorrect. By asking how many children the candidate has, is an example of sex discrimination.

Answer option B is incorrect. Jane may get national origin information in the question.

Answer option D is incorrect. Asking for one's date of birth could lead to age discrimination.


Question 6

Frank is an employee at the HBF Corporation, and he has recently been terminated because of poor company income. Frank visits the company's blog and saw a comment from his manager, which says, "We had to let Frank go today because he kept screwing up sales order. He's incompetent!" This is an example of which one of the following?



Answer : C

Defamation in writing is an example of a libel.

Answer option D is incorrect. Freedom of speech does have provisions, but in this case Frank was released because of poor company income, and not for being incompetent. This is an example of a libel.

Answer option B is incorrect. Slander is defamation through the spoken words.

Answer option A is incorrect. Frank was terminated for poor company income, and not for screwing up sales orders.


Question 7

As an HR Professional, you must be familiar with collective bargaining agreements and the process that rights are given, contracts, and union and management cooperation. With this in mind, what is a rights arbitration?



Answer : C

Rights arbitration is like a hearing, but it doesn't take place in the court of law. Rights arbitration aims to resolve grievances between union members and management, that have happened during the administration of a contract.

Answer option B is incorrect. Note that this answer is close, but it defines rights arbitration as something that occurs during the construction of the contract, not during the actual administration of the contract.

Answer option A is incorrect. Rights arbitration is not a lawsuit.

Answer option D is incorrect. Rights arbitration is not an interpretation of laws and their affect on existing contracts.


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Total 165 questions