HRCI PHR Exam Practice Test Instant Access

Question 1

Holly and Gary are HR Professionals in their organization and they're working to develop the strategic plan for their organization. Holly and Gary are using SWOT analysis to help understand the needs of human, financial, technological, capital, and other aspects of their organization. What is SWOT?

ASWOT is an analysis to define the schedule, weaknesses, opportunities, and timetable of a project endeavor.

BSWOT is an analysis to define the strengths, weaknesses, opportunities, and threats an organization may face.

CSWOT is an analysis to define the strengths, weaknesses, openness, and timeliness of an organization.

DSWOT is an analysis to define the seriousness, weaknesses, openness, and timetable of organization development.

Answer : B

SWOT is an analysis that can be used to determine the strengths, weaknesses, opportunities, and threats. SWOT Analysis is a strategic planning method used to evaluate the Strengths, Weaknesses, Opportunities, and Threats involved in a project or in a business venture. It involves specifying the objective of the business venture or project and identifying the internal and external factors that are favorable and unfavorable to achieving that objective. A SWOT analysis may be incorporated into the strategic planning model.

Answer option C is incorrect. This is not a valid definition of SWOT so this choice is incorrect.

Answer option A is incorrect. This is not a valid definition of SWOT so this choice is incorrect.

Answer option D is incorrect. This is not a valid definition of SWOT so this choice is incorrect.

Question 2

There are four sections of the HR Impact Model. Which component of the model is considered to be the most client-oriented role?

APrograms and Processes

BCatalyst

CConsultation

DPolicies and Procedures

Answer : C

The consultation role is considered to be the most client-oriented role, as HR Professionals in this role help define the overall organizational strategy.

Answer option D is incorrect. Policies and procedures help define the organizational framework, but isn't the most client-facing or client-oriented role the HR Professional must play.

Answer option B is incorrect. The HR Professional in the catalyst role processes market demographics, employee attitudes, organizational culture, and how to implement HR best practices.

Answer option A is incorrect. Programs and processes is a client-facing role, but it takes more of a functional position in the organization, such as training and development.

Question 3

There are seven stages of internal consulting that a HR Professional must be familiar with. Consider this scenario: Mark is a HR Professional for his organization. He is meeting with Tammy and Tammy's supervisor Eric to learn about a conflict between Tammy and Eric. Mark wants to understand both parties before addressing the scenario. Which of the seven stages is Mark, Tammy, and Eric participating in?

ADeveloping recommendations

BImplementing

CExploring the situation

DGaining agreement to the project plan

Answer : C

Mark is first exploring the situation to determine how best to address the concerns of Tammy and Eric.

Answer option A is incorrect. Mark, Tammy, and Eric are not developing recommendations; all parties are seeking to best understand the situation first.

Answer option D is incorrect. Mark has not made a recommendation, so no project plan has been developed.

Answer option B is incorrect. At this point Mark is facilitating the meeting to explore the situation, and not implementing the project plan.

Question 4

Which of the following is a communication that damages an individual's reputation in the community, preventing them from obtaining employment?

AGainsharing

BConstructive discharge

CDuty of loyalty

DDefamation

Answer : D

Defamation is a communication that damages an individual's reputation in the community, preventing him from obtaining employment or other benefts. Answer option B is incorrect. Constructive discharge occurs when an employer makes the workplace so hostile and inhospitable that an employee resigns. Answer option C is incorrect. The duty of loyalty requires that employees act in the best interest of the employer and not solicit work away from the employer to beneft themselves. Answer option A is incorrect. Gainsharing is a system of management used by a business to get higher levels of performance through the involvement and participation of its people. As performance improves, employees share financially in the gain (improvement). Gainsharing is about people working smarter together and not just working harder.

Question 5

Pauline is a HR Professional for her organization and she's meeting with the sales manager Jim. Jim wants to know if Randy, one of his sales people, is considered exempt or not because he's doing outside sales. Pauline tells Jim that there are just two qualifiers for Randy to be considered exempt in his role as an outside salesperson. The first is that Randy's primary duty must be making sales. What is the other consideration?

ARandy must earn all income from commission.

BRandy must not have a contract to complete sales.

CRandy must be customarily engaged away from the employer's place of business.

DRandy must earn more than $48,234 per year.

Answer : C

Randy must primarily do sales outside of the employer's place of business to be considered an exempt employee.

Answer option D is incorrect. The amount Randy earns doesn't directly affect his role as an exempt sales person.

Answer option A is incorrect. Randy doesn't have to earn all of his income from commission.

Answer option B is incorrect. Randy doesn't need a contract to do sales.

Question 6

The Taft-Hartley Act, also known as the Labor Management Relations Act, addressed unions and engaged in certain types of secondary boycotts. What is a secondary boycott?

AIt is an effort to convince others to stop doing business with a particular organization that is the subject of a primary boycott.

BIt is an effort to create more than one boycott on an organization, on two or more revenue streams.

CIt is two or more boycotts by two or more union-backed organizations against one company.

DIt is additional boycotts against companies that do business with a company which the union is boycotting.

Answer : A

A second boycott is an effort to convince others to stop doing business with a particular organization that is the subject of a primary boycott. Answer options B, D, and C are incorrect. These are not valid definitions of a secondary boycott.

Question 7

OSHA may inspect a workplace at any time. The purpose of these inspections is to maintain safety for all workers. OSHA has established five priorities for workplace inspections. Which one of the following statements is the correct order of most important OSHA priorities to least important OSHA priorities?

AImminent danger, planned inspections in high-hazard industries, employee complaints, catastrophes and fatal accidents, follow-up inspections

BImminent danger, catastrophes and fatal accidents, planned inspections in high-hazard industries, employee complaints, and follow-up inspections

CImminent danger, catastrophes and fatal accidents, planned inspections in high-hazard industries, follow-up inspections, and employee complaints

DImminent danger, catastrophes and fatal accidents, employee complaints, planned inspections in high-hazard industries, follow-up inspections

Answer : D

The five OSHA priorities in order are as follows: Imminent danger, catastrophes and fatal accidents, employee complaints, planned inspections

in high-hazard industries, and follow-up inspections.

Answer options B, A, and C are incorrect. These are not the correct order of OSHA priorities.

HRCI PHR - Professional in Human Resources Exam Practice Test