HP HP2-H41 Exam Practice Test Instant Access

Question 1

Which key business printing technology trends are discussed in this course?

Acolor, convergence, and networking

BMFP, networking, and AIO

CVOIP, color, and copying

Ddigital fax, cluster print, and AIO

Answer : D

Question 2

What is one objective of researching customer industries prior to making sales calls?

Ato uncover industry secrets

Bto develop core expertise in the customer's industry

Cto uncover contacts in related businesses

Dto develop an understanding of regulatory issues for that industry

Answer : D

Question 3

What is a characteristic to look for in a potential imaging and printing customer?

Ano change in industry

Bstable workforce (not growing)

Cconcentration of knowledge workers

Dreduction of jobs

Answer : A

Question 4

What is part of a consultative sales situation?

Along-term focus

Blimited customer interaction

Cshort-term focus

Dfocus on the sale itself

Answer : A

Question 5

The sales process would be difficult, almost impossible, if what were missing?

Aillustrations and pictures

Bsuccess stories from related businesses

Cproduct leaflets and white papers

Dpreparation

Answer : A

Question 6

Which statement is true about the challenges that business customers face?

ACustomers must balance administration, customers, expertise, and sales.

BCustomers should outsource their marketing work and focus on IT.

CCustomers need to give first priority to their IT and then to their business.

DCustomers need to spend time building their IT platform before they focus on their core business.

Answer : A

Question 7

Which statement is correct?

AHP produces All-in-One LaserJet cartridges because they are easy to use and provide consistently high print quality.

BHP only produces printers with refillable, modular toner systems to provide lowest cost per page (cpp).

CThird-party refilled and remanufactured cartridges are all produced in the same HP manufacturing plant.

DHP offers a mix of new and refilled cartridges to give customers the choice between high quality and lower prices.

Answer : A

HP2-H41 Selling Imaging and Printing Fundamentals Exam Practice Test