Genesys GE0-703 GCP Exam Practice Test Instant Access

Question 1

Refer to the CTI Property tab in the Provisioning IVR profile section in the EMPS. The Default Route Number is used when __________.

AIVR Server is unable to contact the Solution Control Interface (SCI)

BIVR Server is unable to contact the Universal Routing Server (URS), or when the URS is unable to find an agent number to which it can route the call

CIVR component, specifically Genesys Queue Adapter (GQA), cannot communicate with SCS.

DIVR Server component cannot communicate with the Web Server

Answer : B

Question 2

A Primary Voice Application URL is required when provisioning the IVR Profile. The Primary Voice Application CANNOT include __________.

AThe fully qualified name of the web server that hosts the application

BThe numeric IP address of the web server that hosts the application

CThe name of the first page of the voice application

DThe path to the <Application Name>.XML file

Answer : D

Question 3

Which is NOT a feature of a GVP In-Front of switch configuration?

AOperator Hang up detect

BTransfer caller entered data

CWhisper to Agent

DTreating missing DNIS

Answer : D

Question 4

The purpose of the Media Gateway is to __________.

AProcess VoiceXML pages

BProcess ASP pages

CProcess TDM calls

DPerform the conversion between TDM voice to Voice over Internet Protocol (VoIP) and back again

Answer : D

Question 5

Please refer to the log message CALL DROPPED. What should be done to ensure the next call to the same phone number would work?

ARestart the VCS

BRestart the WebServer

CCheck and regenerate the code for the VoiceXML application

DProvision the phone number in VPM

Answer : C

Question 6

In an In-Front of the Switch configuration using Genesys Framework, __________.

AThe VCS receives all call routing information from the strategy

BThe DNIS must be delivered to the VCS with the call

CA connection with the IVR Server is required

DANI is required to initiate or begin the call.

Answer : B

Question 7

Which are the typical components of a VOIP SIP solution?

AIP Communication Server, Telephony Board, and CTI-Link

BVoice Communications Server, Media Gateway, and IP Communication Manager

CIP Communication Server, SIP Session or H.323 Session Manager, Resource Manager, and Polyhedra database

DIP Communication Manager, Media Gateway and Telephony Board

Answer : C

Genesys GE0-703 GCP7 System Consultant Voice Platform GCP Exam Practice Test