Genesys GCX-ARC Genesys Cloud CX: Architect Certification Exam Practice Test

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Total 60 questions
Question 1

You want to create a call flow to get the customer's unique identification number. Select the correct action to accomplish the task.



Answer : B


Question 2

You are creating an In-queue call flow and need to inform customers about the approximate time to connect to the agent. Select the correct action.



Answer : C


Question 3

Which of the below features get disabled automatically when the Payment Card Industry Data Security Standard (PCI DSS) setting gets enabled? (Choose two.)



Answer : A, D


Question 4

Which function is used as part of the decision to route to a different location based on the domain of the sender's email address?



Answer : C


Question 5

Select all the required parameters for configuring the Salesforce data actions. (Choose three.)



Answer : A, C, E


Question 6

Select the correct format for a literal string expression for the following sentence: He said, ''I will schedule the meeting for the specific time zone with AM/PM settings''.



Answer : D


Question 7

Which function returns a new instance of DateTime initialized with the specified values?



Answer : D


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Total 60 questions