GAQM CTL-001 CTL Exam Practice Test Instant Access

Question 1

Which of the following might be a barrier to communication?

ANegative body language

BBeing very verbose when articulating your mental notions

CSpeaking in a monotone voice

DAll of the above

Answer : D

Question 2

Supervisors who work well with most people but find it difficult to handle discipline problems and immature people have which Style Profile?

AStyle Profile 1-2 (Telling - Selling)

BStyle Profile 2-3 (Selling - Participating)

CStyle Profile 3-4 (Participating - Delegating)

DNone of the above

Answer : B

Question 3

Which of the following is an example of communication?

ATwo colleagues talking about a project

BA memo from the supervisor

CA barking dog

DAll of the above

Answer : D

Question 4

Which of the following is an example of a verbal cue?

ALeaning forward, making eye contact, nodding our head

BShort statements like 'OK,' 'Go on,' or 'Uh-huh'

CParaphrasing or clarifying what the other person has said

DThese are all examples of verbal cues
(Correct): B

Answer : B

Question 5

True or False: Our body language unintentionally reveals how we feel about a person or situation

ATrue

BFalse

Answer : A

Question 6

You notice your team members are getting nervous and are anxious to leave. Which of the following could you try?

AConclude the meeting and set a time for the next one

BGive everyone a break

CProvide some refreshments

DAll of the above

Answer : D

Question 7

True or False: If a team succumbs to internal conflict, the real problem may not be the same as the given problem.

ATrue

BFalse

Answer : A

GAQM CTL-001 Certified Team Leader Exam CTL Exam Practice Test