To reduce the people or operator introduced defects into a process it is best if a Belt can design and implement a means of ________________ into the process.
Answer : C
_____________ represents all the variation that one can expect to experience from the output of the subject process.
Answer : C
Inputs that may affect your process to some degree but are not critical, are difficult to quantify and are random in nature are referred to as ___________.
Answer : B
As we identify customer and supplier requirements for a SIPOC we are urged to use the RUMBA approach which stands for _____________, Understandable, Measurable, Believable and Achievable.
Answer : D
A Micro Process Map may map a process showing the entire activities of a department and can likely be broken into many Macro Process Maps showing numerous processes that comprise the activities of the department.
Answer : B
The essence of Lean is to concentrate effort on ____________________ while improving process flow to achieve speed and agility at lower cost.
Answer : B
A Belt has determined that the insurance claim form needn't be reviewed by accounting thereby improving the number of claims a processer can handle. According to Cost of Poor Quality (COPQ) definitions RTY improvement would be considered _______________.
Answer : D