GAQM CLSSBB-001 Certified Lean Six Sigma Black Belt (CLSSBB) CLSSBB Exam Practice Test

Handling of warranty returns, process improvement team meetings and rework to meet customer expectations are all examples of business costs that are classified as ___________ .

What dollar amount of savings would a project show if it reduced your outstanding Accounts Receivable by $0.9 million dollars to $3.5 million total and your organization's marginal cost of capital was 5.7%?

As a means of measuring the effects on other areas of a process as a result of changes in the primary metric we also define and track ________________.

Which of these are examples of business metrics or Key Performance Indicators commonly referred to as KPI's?

''A calculated time frame that matches customer demand'' is a definition of what Lean Principles term?

Customers make their decisions based on Features, Integrity (of the seller) Delivery and ___________?

A Process Map is created in order that a Belt can __________________.