Exin VERISMF Exam Practice Test Instant Access

Question 1

In VeriSM, what is the primary objective of the "Management Mesh" element?

ATo create a detailed service blueprint

BTo manage all emerging technologies effectively

CTo integrate various service components

DTo combine resources, management practices, environment, and technologies

Answer : D

Question 2

How does VeriSM redefine traditional service management approaches?

ABy segmenting service management into separate entities for autonomy

BBy focusing exclusively on specific IT service management practices

CBy incorporating new technologies to support digital transformation

DBy disregarding the role of service consumers in the service lifecycle

Answer : A

Question 3

What is the main purpose of the "Respond" stage in the VeriSM model?

ATo define the service components

BTo produce service solutions

CTo provide ongoing support and service improvements

DTo establish governance structures

Answer : C

Question 4

What is a key characteristic of Robotic Process Automation (RPA) in service management processes?

ARPA always results in workforce reduction.

BRPA enhances the quality of products produced.

CRPA automates complex decision-making tasks.

DRPA is not suitable for service management.

Answer : B

Question 5

What distinguishes VeriSM from traditional IT service management approaches?

AVeriSM is solely focused on IT service management.

BVeriSM considers all organizational capabilities and their interactions.

CVeriSM primarily focuses on corporate IT aspects.

DVeriSM offers predefined practices for specific organizational contexts.

Answer : B

Question 6

The Define stage within the VeriSM model plays a pivotal role in creating a comprehensive definition of what constitutes good service. During which specific process within the VeriSM framework does this activity take place?

AIs it primarily integrated into the process of 'Create the service blueprint,' which involves the conceptualization and visualization of service components?

BDoes it align with the process of 'Create the solution,' where the definition of good service is intricately woven into the development of service solutions?

CIs it an integral part of the process of 'Define consumer needs,' wherein the identification of consumer expectations contributes to the definition of good service?

DDoes it manifest within the process of 'Gather requirements,' where the compilation of essential requirements includes defining the attributes of good service?

Answer : D

Question 7

What are the key steps that constitute the high-level process for adapting the VeriSM model to an organization's specific context?

AIs it the sequential process of defining the stakeholders, selecting the applicable processes, and implementing them within the organization?

BDoes it involve the establishment of core principles, the selection of a tailored set of practices, and the creation of a flexible and adaptive operating model?

CIs it characterized by a comprehensive investigation of all practices in use, followed by the selection of the optimal set of practices, which are then mandated across the organization?

DDoes it entail the meticulous selection of the most suitable management practice, focusing on its gradual implementation, step by step, within the organization?

Answer : B

Exin VERISMF VeriSM Foundation Exam Practice Test