Cisco Certified Support Technician (CCST) Networking CCST Exam Practice Test

Answer : A

Firewall: A firewall is a network security device that monitors and controls incoming and outgoing network traffic based on predetermined security rules. It permits or denies traffic based on IP addresses, port numbers, or applications.

Access Point: This is a device that allows wireless devices to connect to a wired network using Wi-Fi. It does not perform traffic filtering based on IP, port, or application.

VPN Gateway: This device allows for secure connections between networks over the internet, but it is not primarily used for traffic filtering based on IP, port, or application.

Intrusion Detection System (IDS): This device monitors network traffic for suspicious activity and policy violations, but it does not actively permit or deny traffic.

Understanding Firewalls: Firewall Basics

Answer : B

* 192.168.200.0/24 Network: This subnet includes all addresses from 192.168.200.0 to 192.168.200.255. The /24 indicates a subnet mask of 255.255.255.0, which allows for 256 addresses.

* 192.168.199.13: This address is in the 192.168.199.0/24 subnet, not the 192.168.200.0/24 subnet.

* 192.168.200.13: This address is within the 192.168.200.0/24 subnet.

* 192.168.201.13: This address is in the 192.168.201.0/24 subnet, not the 192.168.200.0/24 subnet.

* 192.168.1.13: This address is in the 192.168.1.0/24 subnet, not the 192.168.200.0/24 subnet.

* Subnetting Guide: Subnetting Basics

Answer : A, C

Statement A: 'A detailed description of the fault.' This is essential for support staff to understand the nature of the problem and begin troubleshooting effectively.

Statement C: 'A description of the conditions when the fault occurs.' This helps in reproducing the issue and identifying patterns that might indicate the cause of the fault.

Statement B: 'Details about the computers connected to the network.' While useful, this is not as immediately critical as understanding the fault itself and the conditions under which it occurs.

Statement D: 'The actions taken to resolve the fault.' This is important but typically follows the initial report.

Statement E: 'The description of the top-down fault-finding procedure.' This is more of a troubleshooting methodology than information typically included in an initial support ticket.

Best Practices for Submitting Support Tickets: Support Ticket Guidelines

Answer : A, C

* Statement A: 'The trace successfully reached the www.cisco.com server.' This is true as indicated by the 'Trace complete' message at the end, showing that the trace has reached its destination.

* Statement C: 'The IPv6 address associated with the www.cisco.com server is 2600:1408:c400:38d::b33.' This is true because the final hop in the trace, which is the destination, has this IPv6 address.

* Statement B: 'The trace failed after the fourth hop.' This is incorrect as the trace continues beyond the fourth hop, despite some intermediate timeouts.

* Statement D: 'The routers at hops 5 and 6 are offline.' This is not necessarily true. The routers might be configured to not respond to traceroute requests.

* Statement E: 'The device sending the trace has IPv6 address 2600:1408:c400:38d::b33.' This is incorrect; this address belongs to the destination server, not the sender.

* Understanding Traceroute: Traceroute Guide

Answer : D

The show running-config command is used on a Cisco router to display the current operational settings that are actively configured in the router's RAM. This command outputs all the configurations that are currently being executed by the router, which includes interface configurations, routing protocols, access lists, and other settings. Unlike show startup-config, which shows the saved configuration that the router will use on the next reboot, show running-config reflects the live, current configuration in use.

show running-config: This command displays the current configuration running on the router. It includes all the operational settings and configurations applied to the router.

show protocols: This command shows the status of configured protocols on the router but not the entire configuration.

show startup-config: This command displays the configuration saved in NVRAM, which is used to initialize the router on startup, but not necessarily the current running configuration.

show version: This command provides information about the router's software version, hardware components, and uptime but does not display the running configuration.

Cisco IOS Commands: Cisco IOS Commands

Answer : B, D

* Statement B: 'The same default gateway IPv4 address is configured on each host on the local network.' This is true because all hosts on the same local network (subnet) use the same default gateway IP address to send packets destined for other networks.

* Statement D: 'The default gateway is the IPv4 address of the router interface connected to the same local network as the host.' This is true because the default gateway is the IP address of the router's interface that is directly connected to the local network.

* Statement A: 'The IPv4 address of the default gateway must be the first host address in the subnet.' This is not necessarily true. The default gateway can be any address within the subnet range.

* Statement C: 'The default gateway is the Loopback0 interface IPv4 address of the router connected to the same local network as the host.' This is not true; the default gateway is the IP address of the router's physical or logical interface connected to the local network.

* Statement E: 'Hosts learn the default gateway IPv4 address through router advertisement messages.' This is generally true for IPv6 with Router Advertisement (RA) messages, but not typically how IPv4 hosts learn the default gateway address.

* Cisco Default Gateway Configuration: Cisco Default Gateway

Answer : B

The tracert command is used to determine the route taken by packets across an IP network. When a user reports that an external web page is not loading, while other resources are accessible, it suggests there might be an issue at a certain point in the network path to the specific web page. The tracert command helps to diagnose where the breakdown occurs by displaying a list of routers that the packets pass through on their way to the destination. It can identify the network segment where the packets stop progressing, which is valuable for pinpointing where the connectivity issue lies. Reference := Cisco CCST Networking Certification FAQs -- CISCONET Training Solutions, Command Prompt (CMD): 10 network-related commands you should know, Network Troubleshooting Commands Guide: Windows, Mac & Linux - Comparitech, How to Use the Traceroute and Ping Commands to Troubleshoot Network, Network Troubleshooting Techniques: Ping, Traceroute, PathPing.

* tracert Command: This command is used to determine the path packets take to reach a destination. It lists all the hops (routers) along the way and can help identify where the delay or failure occurs.

* ping -t: This command sends continuous ping requests and is useful for determining if a host is reachable but does not provide path information.

* ipconfig /all: This command displays all current TCP/IP network configuration values and can be used to verify network settings but not to trace a network path.

* nslookup: This command queries the DNS to obtain domain name or IP address mapping, useful for DNS issues but not for tracing network paths.

* Microsoft tracert Command: tracert Command Guide

* Troubleshooting Network Issues with tracert: Network Troubleshooting Guide