A black swan event is what type of occurrence?
Answer : D
A black swan event is an unusual occurrence - something that is rare. See p.124
Which of the following risks would likely be tolerated by a company?
Answer : B
Low risk and low impact should be tolerated. This is from the Probability and Impact Matric from p.122. The other two options should be either transferred or treated.
Which of the following is an internal risk for a company?
Answer : D
Lack of personnel is an internal risk- the others are external risks. Internal and external risks is a known topic for the exam so see p.116-117 for more information
Which of the following is not a benefit of having a contingency plan?
Answer : D
Contingency plans won't increase your profit, but they will do the other three things. This is from p.109-110 of the study guide
What is the purpose of a Disaster Recovery Plan?
Answer : A
A Disaster Recovery Plan is to get critical systems operational following an emergency. This is implemented hours after the event. Option 2 describes Incident Response and Option 3 describes a Business Continuity Plan. Option 4 is made up. These definitions and the timeline of when they're activated is on p.108 of the study guide
What is the final stage of Deming's Plan - Do - Check cycle which is encouraged by ISO9001?
Answer : C
Act is the final stage. See p.25 for a diagram of the cycle.
Rabbit Manufacturing operates several factories which create stuffed animals. As these stuffed animals are mainly bought for children, it is extremely important that the quality of the product is assured, and there are no dangerous or small parts which could become choking hazards. Which of the following are appraisal costs that the company should undertake in order to mitigate the risk of poor quality products entering the market?
Answer : A
Of these four answers only one is an appraisal cost and that is answer 1. The other three options are prevention costs. There is a table of appraisal costs and prevention costs on p. 26 Appraisal costs are reactive- they're done after the product is manufactured. Preventative costs are actions taken in quality assurance.