Regarding quality management, how many Sigma?
Answer : D
The answer is 'six'.
Six Sigma is a statistical approach to quality management.
The usefulness of lifetime costing is for decision-making about whether to acquire an asset with an expected:
Answer : D
Lifetime costing is of greatest applicability when an asset has a long life.
Finding new potential suppliers using the internet might be known as:
Answer : A
E-sourcing.
Try to be clear on the difference between e-sourcing and e-auctions.
Other related e-terms include e-contracting, e-procurement, and possibly more.
A term used to describe preparatory activities undertaken after a contractor has been appointed, but before they have commenced work. Often used in projects, construction or management consultan-cy
Answer : D
It is probably often improvisation, but the correct answer is mobilisation: getting ready to undertake the task at hand.
It could be as simple as booking a team of consultants into a hotel room; it could be as complex as leasing bulldozers from the US, hiring cranes from China, and buying cement from Nigeria.
Which two of the following are world-famous quality management gurus?
Answer : A, B
Both Philip Crosby and Deming (alongside Juran) are legendary quality management thinkers and writers.
Both Phil Collins and Bing Crosby are famous singers; Bill Cosby is an American comedian; and J Edgar Hoover was the legendary Head of the FBI in the USA.
A single purchase agreement created to cover multiple repeat orders for supplies from a single source, is called a:
Answer : A
Requirements are 'called off' from a single contract.
Which one of the following is least likely to be an effective measure of internal customer service?
Answer : A
Supply Management annual awards are external, and while they may be impressive, they are not to be relied upon as a measure of internal customer service.
The other answers offered however, can be effective in this regard.