Which addressing scheme is used to define a fixed, routable IPv4 address that is locally assigned?
Answer : A
A static IP address is a fixed IP address that is manually assigned and does not change. This scheme is suitable for devices that require a constant address, allowing them to be easily located and accessed within a network. Static IP addresses are commonly used for routers, servers, and other essential devices in AV networks.
CTS Technology Specialist Reference The CTS curriculum covers IP addressing schemes, noting that static IP addresses provide reliability and are preferred for AV equipment requiring stable and consistent network access.
During a site survey, a sound pressure level (SPL) meter can be used for measuring
Answer : B
An SPL (Sound Pressure Level) meter is commonly used during a site survey to measure the ambient noise level in a room. This measurement provides a baseline for audio system design, ensuring that the sound reinforcement system can deliver adequate volume levels above the background noise.
CTS Technology Specialist Reference According to CTS materials, assessing ambient noise levels with an SPL meter is a standard step in designing sound systems, especially in environments where speech intelligibility is critical.
During the needs analysis stage, it is MOST IMPORTANT to determine the client's
Answer : B
During the needs analysis stage, understanding the client's application is critical, as it defines how the AV system will be used. This information guides the design to ensure the system meets the functional requirements for the specific use case, such as conferencing, presentations, or entertainment.
CTS Technology Specialist Reference The CTS guidelines on needs analysis emphasize determining the application as a foundation for tailoring the AV solution to fit client-specific operational needs and goals.
A remote monitoring system's PRIMARY benefit is that it
Answer : A
The primary benefit of a remote monitoring system is that it reduces the need for service calls by allowing technicians to monitor equipment status, detect issues early, and perform diagnostics remotely. This proactive monitoring minimizes downtime and often resolves issues without the need for on-site intervention.
CTS Technology Specialist Reference CTS training emphasizes the value of remote monitoring in AV maintenance, highlighting its role in reducing service costs and improving system uptime by enabling early issue detection and resolution.
A client wants a third-party commitment that a project will be completed as per contract and protection against losses if it is not. What document should they request from their supplier?
Answer : B
A performance bond provides a third-party guarantee that the contractor will complete the project as specified in the contract and offers protection against financial losses if the project is not completed. This bond ensures that the client has recourse if the contractor fails to meet contractual obligations.
CTS Technology Specialist Reference CTS study materials note that performance bonds are commonly requested in construction and large AV projects to provide clients with financial protection and assurance of project completion.
When responding to a potential client who quotes online pricing of a display from a retail store as a benchmark for expected pricing, how can the technician BEST counter their point?
Answer : A
Commercial displays are built for longer operational hours, higher durability, and usually have features like extended warranties and service agreements that are not typically available with consumer-grade displays. Explaining these distinctions helps clients understand why professional AV solutions are priced differently than retail options.
CTS Technology Specialist Reference According to CTS materials, technicians should be prepared to explain the value and benefits of commercial-grade equipment to justify cost differences.
When should preventive maintenance be undertaken?
Answer : D
Preventive maintenance is planned maintenance conducted at regular intervals to ensure system reliability and prevent issues before they occur, rather than in response to system failures.
CTS Technology Specialist Reference CTS training on maintenance highlights the importance of scheduled preventive maintenance to keep systems operating smoothly and extend equipment lifespan.