Avixa CTS Certified Technology Specialist Exam Practice Test

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Total 193 questions
Question 1

A client with an open concept office space has stated a concern regarding speech privacy for workers. A possible solution for this issue is a(n)



Answer : A

For an open-concept office space where speech privacy is a concern, a sound masking system is an effective solution. Sound masking involves adding a background sound, usually similar to airflow, to reduce the intelligibility of speech. This helps in minimizing distractions and enhancing privacy without isolating individuals physically.

CTS Technology Specialist Reference The CTS materials highlight sound masking as a preferred solution for enhancing speech privacy in open office environments. It effectively addresses concerns related to audible distractions and speech privacy, making it well-suited for such spaces.


Question 2

In order to run three cables inside a conduit, what is the maximum percentage of a conduit's internal cross-sectional area to be considered?



Answer : B

When running three cables inside a conduit, the maximum allowable fill is 40% of the conduit's internal cross-sectional area. This percentage is specified to ensure that there is adequate space for pulling the cables through without causing damage and to allow for proper airflow to prevent overheating.

CTS Technology Specialist Reference According to the CTS guidelines and National Electrical Code (NEC), conduits should not exceed 40% fill for three or more cables to ensure safety and maintain the integrity of the cables during installation and use.


Question 3

The description and pricing for an AV solution is submitted during which phase of an AV project?



Answer : A

The proposal phase is when the description and pricing of an AV solution are submitted to the client. This phase involves presenting a detailed plan that includes system components, costs, and how the solution meets the client's needs. The proposal allows the client to review and approve the solution before moving forward to execution.

CTS Technology Specialist Reference The CTS project management guidelines state that the proposal phase includes submitting a comprehensive description of the AV system and associated costs, forming the basis for client approval and contract negotiation.


Question 4

When comparing two products and trying to decide which product to use, what is the FIRST thing that should be reviewed?



Answer : D

When comparing two products, the first aspect to review should be the product specifications. Specifications provide detailed information about a product's features, capabilities, and performance, which are essential to determine suitability for the intended application. Reviewing specifications ensures that the selected product meets the functional requirements of the project.

CTS Technology Specialist Reference CTS materials emphasize starting with product specifications to ensure that equipment will fulfill technical requirements, which is a foundational step in the selection process before considering factors like price or reliability.


Question 5

System performance verification occurs when the system is



Answer : B

System performance verification occurs when the system is completely installed. This process involves testing all components and ensuring that the system meets the design specifications and functions as expected before it is handed over to the client. It is a critical step for quality assurance and confirming that the installation meets both the technical and functional requirements.

CTS Technology Specialist Reference According to CTS standards, performance verification is conducted post-installation to validate that the system is operating correctly, helping to address any issues before final client approval.


Question 6

In the scope of work (SOW), an interface is described as being installed in the lectern. While the work is underway onsite, the client asks for the interface to be moved to a table next to the lectern. What is the proper response from the technician?



Answer : A

If a client requests a change to the scope of work, such as relocating equipment, the technician should advise the project manager. This ensures that the request is documented and assessed for impact on the project scope, budget, and timeline, maintaining proper project management protocols.

CTS Technology Specialist Reference According to CTS standards, scope changes should be communicated to project management to ensure appropriate adjustments and approvals are made.


Question 7

The FIRST step in troubleshooting an AV system is to



Answer : A

The first step in any troubleshooting process is to clearly identify the failure symptoms to understand the nature and extent of the issue. This step is critical as it guides the entire troubleshooting process by providing a clear description of the problem.

CTS Technology Specialist Reference CTS materials on troubleshooting stress the importance of identifying symptoms accurately before proceeding to diagnostics, which helps in forming a systematic approach to problem-solving.


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Total 193 questions