Avaya 78950X Exam Practice Test Instant Access

Question 1

What are three of the requirements to generate a Certificate Signing Request (CSR) for IP Office server to communicate with Avaya Contact Center Select (ACCS)? (Choose three.)

AThe signed certificate needs in .pern format then imported into IP Office.

BThe signed certificate needs to be renamed to .crt and converted to pl2 format then imported into IP Office.

CUse CA server Public or Private to generate the signed certificate.

DUse an OpenSSL server to generate the CSR and a private key from the Openssl.cnf.

ECA server used to generate the signed certificate must be an SMGR based Private CA.

Answer : C, D, E

Question 2

Which Contact Center component was previously using a combination of Active Directory -Lightweight Directory Services (AD-LDS) and Microsoft Access databases?

ACCMA

BCCMS

CCCMM

DCCT

Answer : D

Question 3

Which deployment option includes a Microsoft Windows Server Standard Edition product license key?

APVI Deployment

BHardware Appliance Deployment

CDVD Deployment

DSoftware Appliance Deployment

Answer : C

Question 4

Which three statements about Avaya Contact Center Select (ACCS) Software Appliance deployment are true? (Choose three.)

AIt consists of Avaya Aura Media Server OVA and Avaya WebLM OVA,

BACCS Release 7.1 software is available as an Open Virtual Appliance (OVA) file.

CThe ACCS software appliance is supported only on ESXI 6,7 virtualization environments.

DWebLM OVA must deployed with the Disk Format - Thick Provision Lazy Zeroed.

EThe WebLM server Host ID is obtained from https;//weblm IP address:52233/WebLM/index.jsp

Answer : A, C, D

Question 5

Which two statements about the Avaya Contact Center Select (ACCS) skillset are true? (Choose two.)

ASkillsets are only used for reporting purposes.

BA skillset is a group of activity codes used for reporting purposes.

CA skillset is group of agents whose skills are similar.

DSkillsets are referenced in both application flows and scripts.

Answer : B, D

Question 6

Which statement about the Orchestration Designer Treatment block is true?

AIt is used to connect the caller to voice mail.

BIt is used to play re-assurance messages to the caller.

CIt is used to play music to the caller.

DIt is used to offer the caller a selection prompt.

Answer : A

Question 7

A controlled directory number Is responsible for which basic Avaya Contact Center Select (ACCS) process?

AConnecting voice contacts to the ACCS contact router

BDirecting email and web communication contacts to the contact router

CSynching agents with extensions on IP Office in ACCS

DProcessing voice and music recordings for flow and scripts

Answer : D

Avaya 78950X Avaya Contact Center Select Implementation and Maintenance Exam Practice Test