Avaya 7392X Avaya Aura Call Center Elite Implementation Exam Practice Test

Which three- Vector Directory Number (VON) parameters are associated with the active VDN? (Choose three.)

Which two Vector Variable types are strictly global in scope? (Choose two.)

Which vector object can replace the Time of Day (TOD) global Vector variable?

A customer wants to configure their call center for emergencies.

Which action would you advise the call center supervisor to use to configure an alternate call path In case of a disaster?

A call center where agents handle customers with account numbers Is using Call Center Elite. The call center wants to offer a survey to customers who complete their tasks to determine the level of service they have received.

Which feature would you suggest when the call center offers a survey to the people who have called?

You need to troubleshoot your Best Services Routing (BSR) polling vectors to verily that they are operating as intended.

Which command do you use to do this?

Refer to the exhibit.

Given existing variable values on the vector step in the exhibit, what will be the resulting value of Variable ''A''?