Avaya 37820X Exam Practice Test Instant Access

Question 1

A Customer wants to clarify the maximum number of logged-in Agents in his virtualized ACCS with an How many agents can be logged-in to the Agent Desktop at the same time In a High-End solution?

A150

B250

C350

D450

Answer : A

Question 2

Which two routed contact types are supported In Avaya Contact Center Select (ACCS)? (Choose two.)

APredictive Outbound

BMMS Text Messages

CWeb Chat

DScanned Documents
https://downloads.avaya.com/css/P8/documents/101059091

Answer : C, D

Question 3

Web Traveling.com is using Outlook with an Exchange server. You have proposed that the customer use the Outlook plug-In.

What does this plug-In do for the users at Web Travellng.com?

AIt adds Avaya IX Workplace Client functionality to the Outlook window.

BIt adds Outlook access to the Avaya IX Workplace Client for IP Office.

Cit adds Outlook access to the one-X Portal desktop.

Dit adds a subset of one-X Portal functionality to the Outlook window.

Answer : C

Question 4

Refer to the Scenario: H&H Tick.

Based on the H&H Ticket scenario, which in Border Controller for Enterprise (SBCE) deployment would you recommend to provide secure, resilient SIP communications for Internal and mobile/remote representatives?

AA high availability deployment on three Dell servers

BA high availability deployment on two Dell servers

CA high availability deployment on two Portwell Cad servers

DA virtualized high availability Hyper-V deployment

Answer : C

Question 5

Refer to the Scenario: H&H Ticket.

The H&H Ticket company wants to replace their DEFINITY systems with a solution for which they can easily obtain parts and maintenance. The customer contact wants to know why they should migrate to IP Office"* and not Avaya Aura.

In addition to telling them that this solution was purpose-built to support midsize enterprises with up to 3000 users, what else would you tell them?

AIP Office Includes built-in apps such as voicemail, audio and web collaboration, mobility, IM and Presence.

BThe IP Office can be virtualized in either a Nutanix or a VMware environment.

CIP Office integrates with a multi-channel contact center solution that can migrate to Avaya Aura Contact Center.

DIP Office uses many of the same components and applications such as SBCE and System Manager.

Answer : D

Question 6

Your customer has standardized on Chrome as their browser, and they want to use WebRTC to access their IP Office'".

Which two soft clients would you recommend? (Choose two.)

AAvaya IX Workplace Web Client

BIP Office Web Client

CAvaya Communicator for Web

DAvaya one-X Mobile Preferred

Answer : C, D

Question 7

You have completed your design for a customer who needs two analog lines for fax, reusing 50 digital telephones from their old system, 425 IP telephones (200 from their old system and 225 new), and 50 new SIP mobile users.

Based on this configuration of endpoints and users, which ports are required?

ATwo analog ports and 50 digital ports In a IP Office 500 V2 gateway and an IP Office server, 225 customer provided PoE ports In a Layer 2 switch

BTwo analog ports and 50 digital ports in a IP Office 500 V2, 475 customer provided PoE ports In a Layer 2 switch

CTwo analog ports and 50 digital ports In a IP Office 500 V2 gateway and an IP Office server, 425 customer provided PoE ports in a Layer 2 switch

DFour analog ports and 50 digital ports In a IP Office 500 V2, 425 customer provided PoE ports In a Layer 2 switch

Answer : A

Avaya 37820X Avaya Midsize Solution Design Exam Practice Test