Avaya 3314 Exam Practice Test Instant Access

Question 1

During an Avaya Aura Experience Portal (AAEP) installation or upgrade, when performing the prerequisite check for the localhost reporting, you receive the following error message:

UnknownHostExcaption: localhost

What could be causing this error? (Choose two.)

AA problem with the prerequisite software has been detected.

BThe hostname of the server is not set up properly.

CA problem has been detected with the server hardware.

DThe /etc/hosts file is not configured properly.

Answer : A, D

Question 2

Trace item in the Avaya Aura Orchestration Designer application is being used to debug an application in the Tomcat runtime environment.

In which directory is the Trace item log file located in an Avaya Aura Experience Portal (AAEP) runtime environment?

A<EclipseWorkspace>\data\log

B$CATALINA_HOME/webapps/data/log

C<EclipseWorkspace>\<AppllcationName>\data\log

D$CATALINA_HOME/webapps//data/log

Answer : D

Question 3

To send certain alarm codes to the syslog server, which three actions are required? (Choose three.)

AAdminister the Syslog Server IP address and port.

BEnable sending of events to syslog.

CSetup the syslog server to accept the alarm codes.

DAdminister an email address to receive the alarms.

Answer : A, B, D

Question 4

Which are the three exit reasons to filter the ICR CCA session detail report? (Choose three.)

ACall Completed

BCall Failed

CCall Completed in SSA

DCall Routed

ECall Transferred

Answer : C, D, E

Question 5

When performing a backup of the Avaya Aur3 Experience Portal (AAEP), which two operating systems are supported for the backup server? (Choose two.)

AIBM AIX

BUnix

COracle Solaris

DRed Hat Enterprise Linux

EMicrosoft Windows

Answer : B, D

Question 6

Proactive Outreach Manager (POM) employs the use of an Agent script editor.

Which two statements accurately represent the usage of this Agent Script editor? (Choose two.)

AThe Agent scripts can be XML or in VXML formats.

BThe Agent scripts can be in Native or URL formats.

CIt is a utility used by agents to update/view Customer or Contact attributes.

DIt is a utility used by customers to update their information using self-service menu.

Answer : B, C

Question 7

On a Proactive Outreach Manager (POM) system, agents are automatically assigned to running job tasks.

When agents are eligible for multiple Jobs, which two parameters determine agent assignment to an eligible job? (Choose two.)

AAgents with the longest idle time are reserved for an eligible job

BPriority of calls in the queue

CPriority of the job task

DAgent skill level

Answer : C, D

Avaya Aura Experience Portal with POM Implementation and Maintenance Exam Practice Test