Avaya 3314 Exam Practice Test Instant Access

Question 1

When settings up a single server Avaya Aura Experience Portal (AAEP), the system must communicate with a speech server to process ASR and TTS transactions.

Where do you define the Network Address (MRCP) that the speech server uses to communicate with the AAEP system?

AAdd the MPP and enter the IP address associated with the network interface on the MPP from the MPP Servers page, which is used to connect to the speech server in the Network Address (MRCP) field.

BUse the default entry in the Network Address (AppSvr) field from the EPM Servers page.

CAdd the MPP and then enter the speech server IP address in the Network Address (AppSvr) field from the MPP Servers page.

DEnter the IP address of the speech server in the Network Address (MRCP) field from the EPM Servers page.

Answer : A

Question 2

Which IP address is used by EPM to access or communicate with the MPP?

ANetwork Address (VoIP)

BHost Address

CNetwork Address (MRCP)

DNetwork Address (AppSvr)

Answer : B

Question 3

In the ''Generate UCID'' field on the Application Launch Settings Advanced Parameters is set to ''yes'', which three statements are true? (Choose three.)

AFor blind and supervised transfers (using CCXML tag), the MPP uses the same UCID as the call being transferred.

BThe MPP adds a two-digit application identifier to the UCID received from the CM.

CFor Bridge and Outcalls, MPP will generate a new UCID.

DThe UCID generated by the MPP overrides the CM UCID.

EIf the CM does not pass a UCID to Experience Portal, the MPP server generates a UCID.

Answer : B, C, D

Question 4

A technician has upgraded the Primary Experience Portal Manager (EPM) and finds that the Auxiliary EPM is no longer able to communicate with It.

Which corrective action must be taken?

AUpgrade the Auxiliary EPM.

BLog into Linux on the MPPs and run bash setup_vpms.php <Primary EPW>

CLog into Linux on the Media Processing Platforms (MPPs) and restart the hctpd.

DLog into Linux on the Auxiliary EPM (AUX) and restart the httpd.

Answer : A

Question 5

In addition to the standard date and time filters, the ICR CCA Session Detail Report offers optional filters for what information? (Choose two.)

AFailure Reason

BAbandon Reason

CExit Reason

DRe-queue Reason

Answer : C, D

Question 6

Which two statements about the priority of a Proactive Outreach Manager (POM) campaign are true? (Choose two.)

AThe priority of the campaign determines the number of licenses POM allocates to a particular campaign during execution.

BCampaign priority determines the media channnels used by a campaign.

CAvailable priorities are 1--10.

DAvailable priorities are Critical, Major, Minor.

EThe priority of the campaign determines when the campaign will start.

Answer : C, E

Question 7

If you need to verify the state of the Campaign Manager, Campaign Director, Agent Manager, ActiveMQ and RuleServer processes, which EPM page would you consult?

AReal-time Monitoring > System Monitor

BPOM Monitor

CCampaigns > Campaign Manager

DConfigurations > POM Servers > POM Manager

Answer : D

Avaya 3314 Avaya Aura Experience Portal with POM Implementation and Maintenance Exam Practice Test