Apple-Device-Support Apple Device Support Exam (SUP-2024) Exam Practice Test

Answer : A, C, D, E

The Apple Pencil (1st gen) is a stylus that allows you to draw, write, and interact with your iPad in a natural and precise way. The Apple Pencil (1st gen) has a Lightning connector that you can use to pair and charge it with your iPad. It also supports pressure and tilt sensitivity, palm rejection, and low latency. The Apple Pencil (1st gen) is compatible with any iPad that has a Lightning port and supports Apple Pencil.According to the Apple Device Support Reference Materials1, these iPad models are:

iPad Air (3rd gen)

iPad (6th, 7th, 8th, and 9th gen)

iPad Pro 12.9-inch (1st and 2nd gen)

iPad Pro 10.5-inch

iPad Pro 9.7-inch

iPad mini (5th gen)

Therefore, the correct answer is A, C, D, and E.

Apple Pencil compatibility - Apple Support.

Answer : A, E

In the Notes app, you can lock notes to protect your sensitive information. You can access your locked notes using your device passcode or a custom password. If you have multiple Notes accounts, you choose the locking method for each account (for example, your iCloud account). You can also use Face ID or Touch ID to access your locked notes, if you enable this option in the settings. To lock notes with a custom password, you need to go to Settings > Notes > Password, choose an account, and tap Use Custom Password. To lock notes with Face ID, you need to go to Settings > Notes > Password, choose an account, and turn on Face ID. To lock or unlock a note, you need to tap the More button and then tap the Lock icon. You can also lock or unlock all notes in the Notes app by tapping the Lock icon in the bottom toolbar.Reference:Lock your notes on iPhone - Apple Support,How to Lock Your Secrets in the Notes App (and Why You Should) - Lifehacker

Answer : B, C, E

FileVault is a feature that encrypts the entire APFS volume on a Mac using the AES-XTS data encryption algorithm. FileVault encryption keys are generated at different times depending on the scenario.According to the Apple Support documents12, FileVault encryption keys are generated in the following situations:

During the first login by a user on the Mac: This happens when FileVault is turned on during the initial Setup Assistant process. The user's password and the hardware UID are used to protect the class key, which wraps the volume encryption key. The user's password is also used to generate a personal recovery key, which can be used to unlock the volume if the user forgets their password or their account is deleted.

When a user turns on FileVault: This happens when FileVault is turned on later from the System Settings. The user's password and the hardware UID are used to protect the class key, which wraps the volume encryption key. The user's password is also used to generate a personal recovery key, which can be used to unlock the volume if the user forgets their password or their account is deleted. An anti-replay mechanism prevents the old key (based on hardware UID only) from being used to decrypt the volume.

During user creation: This happens when a new user is added to the Mac after FileVault is turned on. The new user's password and the hardware UID are used to protect the class key, which wraps the volume encryption key. The new user's password is also used to generate a personal recovery key, which can be used to unlock the volume if the user forgets their password or their account is deleted.

The other options are not correct because FileVault encryption keys are not generated in those situations. When a user is deleted, their FileVault encryption key is removed from the Mac, but the volume encryption key remains the same. Setting the first user's password does not generate FileVault encryption keys unless FileVault is turned on during the Setup Assistant process or later from the System Settings.Reference:Intro to FileVault - Apple Support,Volume encryption with FileVault in macOS - Apple Support

Answer : D

According to the Apple Device Support Reference Materials, you can change the undo send delay setting on your iPad by going to Settings > Mail > Undo Send Delay1. This setting allows you to unsend an email within a certain time frame after you tap the send button. You can choose from Off, 10 seconds, 20 seconds, or 30 seconds. The other options, A, B, and C, are not correct because they are not the correct paths to access the undo send delay setting.General > Mail > Undo Send Delay is not a valid path in the iPad settings2.Open your mail app then open settings and select Undo Send Delay is not a valid option because the mail app does not have its own settings menu3.Settings > Mail > Accounts > Undo Send Delay is not a valid path because the Accounts section does not have an undo send delay option4.Reference:1:Unsend email with Undo Send in Mail on iPad - Apple Support, Section 'Delay sending emails'.2: General settings on iPad - Apple Support3: Mail settings overview for iPad - Apple Support4: Manage email accounts in Mail on iPad - Apple Support

Answer : A

System Information > Hardware is the place where you can check to see if your podcast mic is properly connected to your Mac. System Information is an app that shows detailed information about your Mac hardware, software, and network. You can access System Information from the Utilities folder in the Applications folder, or by choosing About This Mac from the Apple menu and clicking System Report. Under the Hardware section, you can find information about your audio devices, such as the manufacturer, model, and connection type. If your podcast mic is connected to your Mac, it should appear under the Audio section.If it does not appear, you may need to troubleshoot the connection or try a different port or cable12.Reference: =Apple - Support - Manuals, macOS User Guide, System Information;How do I connect a microphone to my MacBook? | ZDNET.

Answer : D

Shareplay is the feature that allows you to share your screen in Facetime. It is a new feature introduced in iOS 15 and macOS Monterey that lets you watch, listen, and play together with your friends and family over FaceTime. You can share your screen to show apps, webpages, photos, and more, while seeing and hearing the reactions of others on the call. You can also stream online content from supported apps, such as Apple TV, Disney+, and Spotify, and control the playback and volume for everyone. Shareplay works across iPhone, iPad, Mac, and Apple TV, and you can join or leave the session at any time. To use Shareplay, you need to have a device that meets the minimum system requirements, an Apple ID, and a Wi-Fi or cellular connection.Reference:SharePlay - Apple,Share your screen in FaceTime on your iPhone or iPad - Apple Support

Answer : A, C, D, F

Disk Utility on Mac supports several file system formats for formatting, partitioning, and erasing disks.According to the Apple Device Support Reference Materials1, these formats are:

Apple File System (APFS): The file system used by macOS 10.13 or later, which features strong encryption, space sharing, snapshots, fast directory sizing, and improved file system fundamentals. APFS is optimized for the Flash/SSD storage used in recent Mac computers, but it can also be used with older systems with traditional hard disk drives (HDD) and external, direct-attached storage. APFS supports four variants: APFS, APFS (Encrypted), APFS (Case-sensitive), and APFS (Case-sensitive, Encrypted).

Mac OS Extended: The file system used by macOS 10.12 or earlier, which is also known as HFS Plus or HFS+. Mac OS Extended supports journaling, which helps protect the integrity of the file system in case of power outages or hardware failures. Mac OS Extended also supports four variants: Mac OS Extended (Journaled), Mac OS Extended (Journaled, Encrypted), Mac OS Extended (Case-sensitive, Journaled), and Mac OS Extended (Case-sensitive, Journaled, Encrypted).

ExFAT: A file system that is compatible with both Mac and Windows computers, and can be used for transferring files between them. ExFAT supports larger file sizes than FAT32, up to 16 EB, and larger volumes, up to 128 PB. ExFAT does not support journaling, encryption, or case sensitivity.

MS-DOS (FAT): A file system that is compatible with both Mac and Windows computers, and can be used for transferring files between them. MS-DOS (FAT) supports two variants: FAT16 and FAT32. FAT16 is limited to 2 GB volumes and 4 GB files, while FAT32 can support up to 2 TB volumes and 4 GB files. MS-DOS (FAT) does not support journaling, encryption, or case sensitivity.

Therefore, the correct answer is A, C, D, and F.

File system formats available in Disk Utility on Mac.