Apple-Device-Support Apple Device Support Exam (SUP-2024) Exam Practice Test

Answer : A, B, C, D

Answer : B

The first action you should try when an app is unresponsive is to force the app to quit and reopen it. This can help resolve temporary issues that may cause the app to freeze, crash, or not respond to your inputs. To force the app to quit, swipe up from the bottom of the device. If your device has a home button, double press that instead. This will bring up a carousel of all the open windows on your device. Swipe left or right to find the app that you want to quit. Swipe up on the app's preview to close it. Then, tap the app icon on the Home screen to reopen it and see if it works as expected.Reference:If an app on your iPhone or iPad stops responding ... - Apple Support

Answer : A

According to the Apple Device Support Reference Materials, you can control who can discover your iPhone or iPad when it's within AirDrop range by setting AirDrop to Contacts Only1. This means that only people in your Contacts app can see your device and send you content via AirDrop.You can also set AirDrop to Receiving Off, which means that no one can see your device or send you content via AirDrop1. The other two options, B and C, are not correct because they are not related to AirDrop settings.Requiring a verification code from the other device in Password & Security settings is a feature that helps you sign in to your Apple ID account on a new device2.Turning off AirDrop in Privacy settings is not possible, as AirDrop is not listed under Privacy settings3.Reference:1:How to use AirDrop on your iPhone or iPad - Apple Support, Section 'How to adjust AirDrop settings'.2:Sign in with your Apple ID - Apple Support, Section 'Use a verification code with two-factor authentication'.3: Privacy settings on iPhone - Apple Support

Answer : B

eSIM Swap is the feature on iPhone that allows you to convert your physical SIM card to an eSIM on the same iPhone, if your carrier supports it. This feature lets you free up the physical SIM slot for another SIM card, such as when you travel or switch carriers. To use eSIM Swap, you need to go to Settings > Cellular and tap Convert to eSIM. Then follow the instructions to complete the conversion process.Reference: =About eSIM on iPhone - Apple Support, Convert a physical SIM to an eSIM;How to convert a physical SIM to eSIM on iPhone 14 - iThinkDifferent.

Answer : B

To view the current activity of Apple Configurator for Mac, you can access the Activity window from the menu bar. The Activity window shows you the background tasks that Apple Configurator is performing, such as downloading software updates, preparing devices, or installing profiles.You can also pause, resume, or cancel any activity from this window1.The other options, double-clicking the device and selecting Activity, or choosing View Activity from the Apple Configurator menu, are not valid ways to access the Activity window.Reference:1View log messages and activity in Apple Configurator - Apple Support

Answer : D

Rosetta 2 is an emulator that allows applications that were originally built for Intel-based Macs to run on Apple silicon Macs. Rosetta 2 translates the Intel instructions to Apple instructions in the background, without the user noticing. Rosetta 2 is automatically installed when an Intel app is launched for the first time on an Apple silicon Mac. Rosetta 2 can also translate Universal apps that contain both Intel and Apple instructions, if the user chooses to run the Intel version. Rosetta 2 is not a substitute for creating native apps for Apple silicon, but it is a temporary solution to ease the transition.Reference:Rosetta 2 - Apple Developer,How to Launch the Intel Version of a Universal Apple Silicon App

Answer : A

You can register up to three fingerprints per user account on your Mac, with a total of five fingerprints across accounts. To add or delete fingerprints, you need to go to Settings > General > Profile & Device Management and click on Add Fingerprint or Delete Fingerprint. You can also choose which options you want to use with Touch ID, such as unlocking your Mac, making purchases, or using Apple Pay.Reference:

How to use Touch ID on MacBook Air or MacBook Pro | iMore

Add or delete fingerprints on your Mac - Apple Support

How To Set Up Fingerprints on Your MacBook and Use Touch ID