In the Tracking Indicators report, which metric identifies how many of the targeted recipients opened a delivery?
Answer : B
The metric that identifies how many of the targeted recipients opened a delivery in the Tracking Indicators report isDistinct opens for the population reached. Therefore, option B is the correct answer.
The other options are:
Sum of opens for the population reached: This metric identifies the total number of opens for the population reached.
Distinct clicks for the population reached: This metric identifies the total number of clicks for the population reached.
Recipient clicks for the population reached: This metric identifies the total number of clicks for the population reached, but only counts one click per recipient.
An Adobe Campaign business practitioner has been checking the delivery report of all the deliveries sent from Adobe Campaign one year ago from current date, but the data shown in the report is zero for all the deliveries.
What is a possible reason for this?
Answer : C
Consolidated tracking: 6 months
Delivery logs: 6 months
Tracking logs: 13 months
possible reason for the data shown in the report being zero for all the deliveries sent one year ago from current date isC. Tracking log table has data storage validity of only one year. This means that after one year, the data in this table is deleted and no longer available for reporting.
A business practitioner needs to identify the total number of complaints for a given delivery by domain.
What out-of-the-box report would provide this information?
Answer : C
To identify the total number of complaints for a given delivery by domain, the 'Non-deliverables and bounces' report would be appropriate. This report typically includes data on email delivery issues, which encompass bounces, spam complaints, and other non-delivery related events categorized by domain. Complaints are a form of non-deliverable where the recipient's email server has accepted the email but classified it as spam or junk, often feeding back to the sending server as a complaint. Reference: This functionality is part of Adobe Campaign Classic's reporting capabilities, providing insight into the deliverability issues including complaints by domain.
What do the percentages on the Hot Click report represent?
Answer : B
The percentages on a Hot Click report generally represent the ratio of unique clicks on a particular link to the total number of unique opens for the delivery. This metric is used to measure the engagement level of links within an email and to understand which links are capturing the most interest from the recipients who have opened the email. It provides insights into recipient behavior post-open, highlighting which content within an email is driving interactions. Reference: Hot Click reports and their associated metrics are standard in email marketing analytics, used to assess recipient engagement and the effectiveness of the content within email campaigns.
An Adobe Campaign business practitioner has been asked to make a report of "Breakdown of opens" of the Campaign run for the year 2022.
Which data schema of the Adobe Campaign database saves required data so that the report can be formed without any missing records?
Answer : B
This data schema saves required data so that the report of ''Breakdown of opens'' of the Campaign run for the year 2022 can be formed without any missing records.
The tracking_log schema in Adobe Campaign is designed to store detailed tracking information, such as opens, clicks, and bounces, for each delivery. To report on the 'Breakdown of opens' for a campaign run in the year 2022, this schema would provide the necessary data, including timestamps, recipient identifiers, and the delivery associated with each open. This enables the creation of comprehensive reports on engagement metrics like email opens without any missing records. Reference: The tracking_log schema is part of the Adobe Campaign Classic database architecture, which records detailed interaction data for reporting and analysis purposes.
A customer needs to create a web form, which collects and stores anonymous users' email, First name, Last name, and color preferences, to an Adobe Campaign Classic database.
What kind of structure should be used to save data coming from the web form?
Answer : A
When collecting data from a web form that includes both identifiable information (such as first and last name) and preferences (such as color preferences), the best practice is to store this information in a custom data schema that is linked to the recipient. This linkage allows the stored data to be associated with a specific recipient, which can be anonymized initially and then identified later if necessary. By using a custom data schema, you can extend the recipient schema to include additional fields without modifying the out-of-the-box recipient schema, ensuring that the database remains organized and scalable for future needs. Reference: This answer is based on best practices for data management in Adobe Campaign Classic and similar marketing automation platforms, which often involve creating custom schemas for additional data collection while maintaining a link to the central recipient or customer schema for proper data association.
A business practitioner is creating a workflow with a querying population of 100 records. At the end of the workflow, the email delivery has a success status of 98. When the business practitioner checks the delivery logs, there are 110 successfully delivered emails.
What is a reason for 110 successfully delivered emails?
Answer : D
One reason for 110 successfully delivered emails when the querying population is 100 records is thatthe delivery logs are counting the email deliveries plus the seed addresses. Seed addresses are additional email addresses that you can add to your delivery target for testing purposes. They are not part of your querying population but they are included in your delivery logs.